Best Western Plus Hobby Airport Inn & Suites

Very clean, very quiet. Will stay there again.

I need the staff to be more strict on people staying at the property, I don't want to hear kids running in the hallway all ours of the night if it's loud enough to wake me up then I know it can be heard at the front desk.

Hotel needs to be updated and rooms needs better drainage in bathtubs. They have done their best patching up the place but it needs updating bad.

Did not like that breakfast did not have a variety of food…if you don’t like cereal or waffles then don’t depend on eating breakfast here.

breakfast was ok. room was clean and staff was courteous.

Attended World Cup. Asked if Hotel could hold my luggage a few hours after check out. Offered to pay extra staff didn’t less about my predicament. Don’t use this Hotel.

Property was nice and clean! Staff was helpful and the breakfast was yummy

Our flight was delayed and we ended up getting to the hotel around 4:30am. Our rooms had been messed up during the booking process but Anna was very helpful and very quick to help us get to our rooms to rest. Unfortunately, she could not authorize a late check out and I had to speak with the manager in the morning who only wanted to allow 30min extra. I had booked 3 rooms (including one for handicapped family members in wheelchairs) and didn’t get to them until the sun was practically rising. And we still had to get up and drive 6 hours the following day. I had to practically beg for another 30 min before she relented. I understand they were expecting more customers, but our rooms were hardly used and would not be hard to tidy up. I get it wasn’t their fault our flight was delayed but, being right next to the airport, you would think this happens fairly often and they would have a protocol in place to help. Rooms were fine. I just wish the manager would have been more compassionate.

Superb

Close to airport Staff was rude

Hood

I liked the property because it was clean, and the location and price was good. Breakfast was good every morning.

Good

Very good

Friendly front staff and breakfast was good. The closet right when u walk in mirror would not close and stay closed properly room 328

The breakfast, staff, the icemachine and location were nice. It is close to the airport but very quiet. Good parking spaces for free ---

The rooms were very clean. The staff helped me in every way possible after the horrible night my family and I had the night before. Plenty of parking wonder simple breakfast. Would stay here again when I go back to Texas to visit.

Convenience Front desk staff was not welcoming. Customer service should improve.

They had an ice machine Not enough food for breakfast. Not good quality of food. The pool had cigarette butts in it along with old leaves, bandaids, other debris and no chlorine. Awful, couldn’t take the kids swimming. The staff woman who checked me in was not friendly, she added an additional charge for our family. She seemed like it was a burden doing her job.

Exceptional