Best Western Plus North Houston Inn & Suites

Staff always delivers, they are awesome and deserved 5 stars review. We have been staying to this hotel since 3 yrs now, always good, never disappointed. This time we stayed late the last night and they offered us a late check in without us even asked for it. Like I said before, staff is the best.

I was in the lobby waiting for the staff for over an hour and no one came to help. Called the number provided but nothing at all the sign just said 5 mins it was way over the time.

Price and it was nice The escalater didn’t work

Everything Everything

Room size is good No body wash and need to ask soap at reception

The hotel & our rooms were clean & the staff always had a smile & greeted us. Our beds were comfortable & the breakfast offered hot & cold options. The hotel is close to shops & restaurants. It was a great stay.

Staff friendly Run down. Dirty. Room smelled horrible. No comforter. Blanket on bed had gum stuck to it and cigarette burn holes. Breakfast had zero healthy options like fruit or yogurt. Pool dirty and falling apart

Everything went swell Thanks Best Western I will not complain about anything u can receive a 5 star from me.

I will not complain about anything u can receive a 5 star from me.

Stinky and dated rooms had a less desired stay won’t comeback again

Passable

Very Nice property with nice staff, free parking, good breakfast. Would stay again.

Lo único malo fue el olor del cuarto

Exceptional

The whole hotel including the rooms smell like mold

The whole hotel including the...

Proximity to the airport. Looked good on the outside. Moldy smells in the room and the bed and towels. Stained towels

Staff and parking

Did expect a hot tub and did not see one, but to be fair, we did not have time to investigate.

El staff súper atento y la de la limpieza un amor .. ahora los sofas no se pueden sentar todo manchado y sucio .. toallas manchadas deberían cambiarlas.. por el resto todo estuvo bien .