Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Great stay. Helping staff. Clean room.

Exceptional

The hotel was very clean and smelled great!

Properly was very green and People employee was very nice Everything was great

For 3 nights stay way to much. I got robed I want this corrected.

Exceptional

It was good, I like the breakfast and my room was clean.

It was my first time staying here at this wonderful New Hotel. The staff was amazing and friendly. Me and my Girlfriend enjoyed our stay. The room was clean and organized. We loved the walk in shower. I will definitely we will be back. I recommend this Hotel. P.S Air conditioning was nice snd cool.😊

Breakfast, attendants are great. No Texas-shaped waffle which is the whole point of a hotel breakfast in Texas I always thought. But there were some nice cinnamon rolls. Parking is a bit tight in front of the building, there are plenty of spaces behind but they seem less secure

Location and staff Upon arrival we went up to our room and the fire alarms immediately started going off when we went to go lay down for a good ten minutes and then we had ants in our bed, in our sheets, on our night stand and all over the floor!!! They were everywhere! We had a show to be at on time and the only worker on was dealing with the fire department so she couldn’t help us, we went to the show as we were going to be late and we had to be moved to another room at 12:30 in the morning.

It was a great location and felt safe as a solo traveler N/A

Affordable, good location, clean with good air-conditioning and courteous staff.

Staffs Price

Everything

Exceptional

Exceptional

staff was nice. greeted us. checked us in promptly. found 4 roaches in room. water in bathroom was brown for a least 3 minutes until finally clear water came out. holes in bedding and extremely dusty. do not recommend this place.

Exceptional

My experience was exceptional, staff was friendly and helpful I would recommend anybody to stay here

Room and hotel was clean. Staff was generally helpful. Pool was nice, breakfast was good. The one downside was that our room did not have any towels stocked, and we had to ask the front desk for it. We got one for each of us, but needed at least two since we were planning on swimming. Also, they somehow ran out of the hand towels and wash cloths, along with the floor towel. We made due but would've been nice to have that fully stocked. Otherwise, I do recommend the place. Family friendly, and clean. Would stay again if the towel situation is a one-time fluke.