Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

Great hotel for the price. Would absolutely stay here again.

Es un excelente hotel y limpio son muy amables

the front desk staff was exceptional

Coffee 24/7 Eggs sausage were good. The potatoes were really tasty. The toast would have been ideal but I did not see any butter anywhere. No butter. Also the coffee was too weak. I had no choice on selection of what kind of coffee suits me. I like Dark Roast. The coffee you serve is quite light on the loafers, no bite.

I didn’t get a receipt when I checked out, just got home and checked bank transaction online and was overcharged by over $100.00

All the staff was extremely friendly and helpful. I always welcomed you in and wish you a good day when you went out. All the amenities were accessible and the breakfast was great. There’s plenty of parking around the property and with it being so close to the interstate, it’s an ideal place to stay if you’re in the area. I give it a five stars and would recommend anyone stay there.

Nothing And release her incidentals the same day

Exceptional

Exceptional

Very pleasant stay. The staff was so nice. The facility was so clean. Room was nice.

Exceptional

Very good

Exceptional

Great stay — loved the spacious, modern rooms! I had a great experience at this hotel. The rooms are incredibly big and spacious, which was fantastic. Everything felt very new, fresh, and modern. Definitely recommend! Great rooms, but the breakfast needs a major upgrade I loved the rooms here—they are incredibly big, spacious, and everything feels brand new, fresh, and modern. However, the breakfast was a big disappointment. Nothing tasted fresh, and the overall selection felt far too cheap for my liking. It definitely didn't match the high quality of the rooms.

I did not enjoy my stay here!

I paid for the room through Booking.com before I arrived. When I arrived at the hotel, the manager made me pay again stating that they had not received payment. I called Booking.com and they explained that the issue was on the hotel end. I paid for the room twice and do not have a refund yet. This is bad business. Holiday Inn has a partnership with Booking.com and should not have made me pay for the room again. I’m not happy and I will not stay there again, and I will be writing a review. Manager was a slender caucasian female with shoulder length dark hair.

The rooms were clean and the beds were comfortable. There was no water machines other than water fountains which did not fill up cups well. The ice machine was broken on my floor. The hotel changed me for parking and for my fiancé to stay in the same room, which I was not told I had to pay. And only one of my keys worked.

Everything Everything property wise was great. Had a noisy neighbor one night.

Everything N/A

Exceptional