Extended Stay America Suites Orange County Huntington Beach

Because this is a pet friendly hotel there is no carpet on the room floors it is hard surface only. I didn't mind it because I got a nice quiet room

The house keeping was not so good! The bath room has strong odor. The refrigerator needs cleaning.

My room floor was so sticky, my socks stuck to floor. One reason I booked was because property stated "breakfast included". Coffee and muffins were provided. Very sketchy permanent tenants reside there as well. Not recommended for any family.

The staff had great customer service fast efficient and friendly

I would avoid this hotel. This is a bare minimum basic hotel which wouldn't be bad if it was clean. We stayed for 10 nights and they did not clean the room the whole time. They claim they are short staffed and told us we can bring used towels and beddings to the front desk and they can give us clean supplies. I didn't want to have to change the sheets but I didn't want to keep using dirty beddings either. When I did change the sheets the mattress cover had a lot of stains that just grossed me out. This has to be the worst hotel we ever stayed and won't be coming back.

The property was in a good location, not too far from the beach, the staff was extremely friendly & accommodating. I also appreciated that it was pet friendly & our was very clean!

Staff was really nice and helpful

Location was good Property not kept up

We didn't had acess to any of kitchen dishes front desk said they run out not sure how but we couldn't use any. And that's why we got this place to use the kitchen.

staff hard working accommodating entrance needs to be power washed and all rooms need to be updated

None

Honestly it was ok but it didn’t have. Poool or a spa like the website said and there “breakfast” was muffins and coffee

Everything very good

The location is excellent, close to Huntington Beach and other local attractions, making it easy to explore the area. The hotel offered free Wi-Fi, which was reliable, and the parking was ample and convenient.

Right after I informed a cleaning lady who knocked on my door, I received a phone call from the lady in the front who told me I would be fined if I wasn't out by check out time. Her form of Western hospitality I suppose.

Na

Perfect stay and good location. Brittany at reception is an amazing ambassador to this hotel. Comfortable room, beds and facilities were awesome providing everything you need to make the stay even better. Every

One of the rooms smelled like cigarette smoke

Everything was fine

Our stay was very disappointing. The hotel is extremely outdated and in need of major updates. The hallways had a strong unpleasant smell, the elevators were dirty, and the floors throughout the hotel did not look clean. Overall, the property felt old, poorly maintained and not worth the price. Cleanliness and upkeep definitely need much more attention. I will not be staying there again.