The Creekstone

Spa was available & hot but didn't have time to use it

The property was clean and well decorated and a nice area. The check-in process was seamless as well as the checkout process.. unfortunately the amenities that we paid for didn’t work the bathtub would not fill with hot water as the hot water would run ice cold after 2 to 3 minutes I contacted the property manager and the property itself and no one ever got back to me. I was extremely disappointed in the lack of response to this issue as it was the only reason that my fiancé and I chose to celebrate our engagement and was looking forward to being able to relax and enjoy all of the amenities offered in the listing..

The cabin is as pictured. Very clean and comfortable.

The Creekstone was super nice. Excellent location. The room was nicely decorated and clean. I really enjoyed my stay and will definitely stay again.

This is a perfect hotel! We loved everything about it!

Creekside is a really cute hotel. There is not a front desk. Your codes etc are sent to you via text. You can always contact them if you need something. They have a no children or pet policy yet I saw a baby and a medium size dog staying at the hotel. The location is great as well.

The Creekstone is the nicest hotel in Idyllwild, bar none. If you're looking for an upscale experience for a reasonable price, this is it. Fully renovated property just a short time ago, this place is really nice! The front deck/patio area is awesome for chilling out in the evening and cranking the automatic firepits. Rooms are modern and well appointed. What's unique about this place is there are no keys, no on site staff most of the day, and everything is done via Smart Locks, including the front door to the property. Once your reservation is confirmed, you receive a code before you check in, and that controls access to the property as well as your room. If you need anything, you can text the property manager, and they take care of it. The downtown area (shopping and dining) is only about a mile away, so you can walk if the weather is cooperating, otherwise it's a quick drive down the hill. Overall just an outstanding experience!!! Oh and bonus, they have a commercial Ice Maker downstairs in the back lobby! Gratis and awesome, summer or winter. Casper mattresses, nice fridge's, and K-Cup coffee makers too :) Large screen TV, views out every window, and a running creek across the street. If you don't like staying in an old cabin, or really old Motels, this is the spot for you :)) Highly recommend it, great experience.

Very nicely updated

It’s great location, beautifully modeled room, echo friendly.

This establishment truly exceeded our expectations. Despite booking last minute while attending a film festival nearby, we were thoroughly impressed. The staff greeted us with warmth and went above and beyond to assist us throughout our stay. The accommodations were impeccable, boasting cleanliness and offering all the necessary amenities for a comfortable experience. Without a doubt, we will be making plans to revisit this exceptional place in the future.

Great property. It is nicely located and newly renovated. It has a great living room with a fireplace and games. Cute place

Amazing facility with great charm, the mattress was so comfortable!!!

We wanted a quick, comfortable, relaxing getaway for a couple of days, and that's exactly what we found at the Creekstone Inn. The newly renovated property is tastefully decorated with quality finishes, from the beautifully tiled bathrooms to the comfortable mattress and bed linens. The cozy lobby area has a fireplace, sofas, and games. The hotel is not staffed 24-7, but the key code system to get access to the building and our room worked seamlessly, and in the afternoon friendly staff poured happy hour wine for us and other guests. We highly recommend Creekstone Inn and will definitely return.

He then read me a long dissertation on ADA rules and told me the property had cameras in my room and in the hotel that they would be watching to make sure I, as a service dog handler and my dog were “at all times in complete compliance.” The rules are undestandable and there same in many properties but I’ve NEVER been grilled in this way before. He and another staff member told me on the phone, before my arrival, that if either I or my dog were in any way out of compliance they would remove us without refund. This badgering made me feel so singled out for my disability, and ultimately harassed, that I forfeited my payment for the first of two nights, delayed arrival until midnight the second night and left before 8 am. There is no one working onsite. My experience was that the place feels like a soulless motel. Will not return.

Loved it

I was in room 202. It was large and well decorated. It has a TV, electric fireplace, and a Keurig machine. Bathroom was spacious but the fan vent was super loud, sounded like it was breaking down. One bulb was out in the bathroom. Some of the room amenities seem missing or just lacking. No hand soap in the bathroom, 2 plastic cups, but only 1 paper cup, 4 K-cups, 2 of those napkin/coffee creamer/sugar combo takeout packets seemed cheesy, and no tea bags. However, the mini fridge in the room works amazingly well. Most mini fridges suck, but this one kept food and drinks extremely cold. This place has no onsite staff which I'm okay with. They operate like an Airbnb. Keyless entry, and everything is communicated via phone. Overall I enjoyed this place and my stay and wouldn't mind staying again.

Plenty of in room entertainment options available. Numerous dining options nearby (within a half mile). The bed was very comfy. Spacious bathroom with a walk in shower.

Additionally, the lighting in the bathroom was very poor with one light completely burnt out in the light above the sink and another of the 3 light fixture flickering of and on. Additionally, it took a long time to get hot water. There was no desk or desk chair. Only one small chair in the entire room. So it was very uncomfortable. There was no one to ask for another chair either, though we tried texting the phone number given to us. Overall, dissappointing..

We had an amazing time because this hotel is awesome! Check in was easy and convenient. The hotel is beautiful, modern and immaculate. It was so quiet and relaxing that we did not know other guest were there until we looked out at the parking lot. We stay at a lot of places and this hotel is in my top 3. We will definitely be staying here often.

Has such a relaxing mountain feel and lots of board games available!