Comfort Suites Independence - Kansas City

Our room needed the floor to be vacuumed and cleaned better. And the AC unit was leaking bad so the floor around the bed was soaked.

Check in was easy The bed was not as comfy as home

Room was clean and comfortable. Water pressure in tub/shower was horrible.

Exceptional

Seemed to be in a decent location. Kind of "hidden" off the road. Gps directions feel like you're going to a restaurant, then the hotel is behind the restaurant Checking in, the staff seemed uninterested in doing her job. We got to the room, adjusted the temperature and left to go to a baseball game. When we got back, there was no hot water, so we decided to just go to bed. Upon removing sheets we find little black bugs all over the bed and about a dozen hairs on the bed. That was the end. We gathered our stuff and reported to the front desk that we were leaving. This kid was better than the first girl, but still seemed like we were bothering him.

Excelente, esta incluido desayuno y cena, muy buena atencion.

The breakfast was decent. The room was clean but the air conditioner was extremely loud making it difficult to sleep. The hot tub was out of order the 4 nights we were there. The only answers to these issues by the front desk staff was- “hot tubs are difficult to maintain” and “I’m sorry, you will have to contact the manager (who was not on the premises at all). We will not stay here again.

Pleasant

I booked this place because of Dog friendly Hotel, but the grass was high, plus weeds. The “dog area” had trash in it ( beer bottles/fast food bags) plus dog poop from owners not cleaning up after there pets. Disappointed with outside appearance. When taking the dogs outside, we walked them down the stairwell, out the side door. It was very common to walk out into cigarette smoke or pot. The last day we were there, a guest or guests on our floor, were smoking marijuana. The smell was lingering in the hallway and stairway. Hot tub was out of service. (Not a deal breaker, things happen) Room was clean. Several things were damaged or scattered up. I did notify front desk and took pictures after i checked in.

Water very slow in sink and shower

Very good

There was some trash hidden behind couches

Rooms were clean...easily accessible. Great location with plenty of shopping and food access.

It was ok

Very nice room, freshly cleaned so the floors still slightly damp but easily overlooked - a very good value, quite good hot breakfast. Will stay here again when in the neighborhood!

Superb

It was clean, check in/check out was easy, and it was comfortable and peaceful.

It was too humid in our room and it smelt musty! I was disappointed that housekeeping only comes every three days and that on the off days I had to ask for related items at the front desk. it’d be nicer if they came at least every other day instead. On a really positive note though, the front desk clerk named Jasper was delightful and very accommodating. There was another female clerk though, who was unfriendly and seemed put out when answering our questions. Jasper was the best, though.

Exceptional

Exceptional