Comfort Suites near Indianapolis Airport

I left my room once to get dinner. Came back and my room key didn’t work. I stood in line behind 2 families checking in, in order to get my key fixed. The bathroom was unbelievable. It was so disgusting, I couldn’t even get a shower. I absolutely do not recommend this establishment.

Our room was ok, but the pool area was in rather poor shape. Our grandkids were disappointed.

We stayed for 4 nights for a tournament and we could not get fresh towels for multiple days and the shower didn’t drain properly tub filled up when you showed. Breakfast was also just ok. Had to redo keys multiple times while we stayed as well.

The worst hotel I have ever booked. We didn’t even stay the weekend. The room across the hall looked as if it had been busted open by the police. Sheets and towels(clean) were stained. A hair in the fridge, toilet seat broken. I have pictures and video documentation. Requesting a refund. DO NOT STAY HERE!!!

Rooms need to be maintained better even when at close to capacity. Staff was mostly helpful but we had to call the hotel to have someone come to the front desk. There wasn’t bedding for the pull out couch in the closet area. Surfaces needed wiped down also. There were also apparent stains on a lot of the furniture pieces.

AC in the rooms could not be adjusted. Rooms had popcorn on the floor when we arrived.

Management said I would be refunded money and up until this point, I have gotten nothing back. Imagine, they wanted to charge us $10/hour for early check in!! It felt as though the building was under new management and they were working on it while “hosting” guests. Supplies were sitting in the lobby and closets were left open on the floors with painting materials. The breakfast was adequate.

Seemed to be under construction

The buffet breakfast was well maintained. However the elevator wasn't working the morning we were leaving. We were on the 3rd floor. We had several suitcases we had to take down. Noone was at the front desk to report this to. I called the number that was posted at the front desk, only reached a recording that kept repeating no matter how many times. I pressed for the operator. This is a liability for the property had someone that had a disability and could not use the stairs. Also if someone fell down the stairs while taking their luggage this Also would have been a liability.

Elevators weren’t working and room keys kept not working and had to go down and get them fixed 3 times in 24hrs. Paid for a 2 hr late check out and had house keeping knock twice in the 1st 20 minutes even tho do no disturb sign was posted

The elevator didn’t work at one point either. The room smelled musty. It wasn’t a stellar stay.

I didn’t have a problem with my stay but the hotel seemed under construction in multiple parts. The elevator stopped working the day I arrived and I was on the top floor. The following morning, it was still not working.

Pleasant

They didn’t clean the room 3 days Elevators broke down for 2 days Wet floors from the pool traffic Never again

Great location nice room The tub drain slowly

They gave me a room someone already used, the towels are not clean, the bathroom was dirty with the towels for someone, I’m not satisfied with the service!! Thank you!!!

Clean room

It’s fine for an overnight stay.

My favorite hotel chain...I can't complain.

No hot water at all for our entire 3-day stay! Something is wrong with this place.