Pacific Palms Resort

We enjoyed our stay, friendly, helpful staff. Beautiful grounds. Food from a restaurant on property was good. Pool was week maintained and clean. We didn't stay for the golf. Room needed some updating but was clean.

Front desk is rude

Clean room, nice gym

Breakfast

Hotel was clean, friendly hotel staff but spa staff was rude and dismissive. Hot tub was under construction but pool area was decent. Don’t order food/drinks poolside, very overpriced. Overall, it was a good place for a quiet weekend.

I loved the pool area, the view to the city was amazing

I had fun!

Great quick getaway. Would love to be able to order room service from the restaurant, but otherwise great visit!

The hotel is a bit old but really well maintained. My room was clean and spacious. The staff is friendly. The food at Red restaurant was delicious. Parking is free. The only downside is there’s no microwave anywhere (not sure if this was just this hote’s or California’s thing), so it was a bit inconvenient.

Beautiful property, comfortable beds!

Very accommodating for elderly parents with disabilities. Everyone was very pleasant.

Exceptional

Room was clean our door was broken not the best shape and the jacuzzi was broken wish we would have known this also.

Staff was great and Friendly. My room was nice and clean and comfy. The view was beautiful. The beds were very comfortable.

Wife, 2 teenagers, and I aren't golfers and weren't there on business. That seems to be resorts core crowd. Yet the amazing room views, fantastic food at Reds, and solid amenities were good enough for us. The friendly staff made our 10 days there both comfortable and enjoyable. Recommend.

I’ve stayed here 5 times , it’s local , fancy , I love to golf , it’s has an amazing view , good food. I love it

Exactly what we needed. Maybe next visit.

Exceptional

I like the space

The building has its age and it’s showing in many ways. The staff is excellent, very kind and helpful but it is limited. In my opinion, it is understaffed. I had my 93 year old mother on a wheelchair and when asked for help with luggage was told the didn’t have bellboy service and offered to facilitate a luggage cart. I also asked for a rollaway bed, they had no housekeeping staff and the security staff had to bring it to the room but he pretty much wanted to leave it there at the door, handed me the bedding and told me how to put it down. Not what I expected from a resort. At the end, the security guard offered me to help pushing the luggage cart. The restaurant manager, Mary was very very polite and gracious. Food was good too.