Studio 6 Suites Los Angeles, CA - Los Angeles - LAX

Bad

They don’t tell you that parking is $20 a day until you’ve actually already booked then they send you an email after you’ve already booked saying that parking is $20 per day. You will get two tiny soap bars and the bed had a very thin blanket and no extra blankets. The staff seemed annoyed every time we tried to ask for help.

Exceptional

Personal despota , cero razonabkes a hablar con el cliente, me dejo sin mi habitacion y justo no loevaba mas dinero, me toco dornir en mi carro despues de haber pagado casi $200 y se nego a darem solucion,experiencia terribke y mas porque iba yo con dos adolescentes y dormikos en el carto

Parking need to pay $20 per day

The stay was awesome, however, they should have more staff to help guest check in. The line was long with two staff. One staff was fast and the other one was really slow. Besides that everything was good.

Terrible staff

Very good

Na

The beds were comfortable It's a motel 6 not suites they just change the name. The room as you walked and all the time we where there it smelled idk if like mold or what but it had a bad smell. And all adults have to have ID or they cancel you/kick you out. The room they gave us by the highway so didn't sleep

Exceptional

Exceptional

Exceptional

Good staff but check-in took a long time!

After traveling for so long, I was pretty upset to walk into my room and be greeted with a foul smelling odor that lasted the whole 3 days I was there. Even using the AC unit there was a smell. The sink and the shower both have calcium build up which made water get EVERYWHERE, and it also made trying to take a shower uncomfortable because the water pressure was so harsh in a few spots. I don’t understand what is so hard about using a little calcium remover. Even just trying to figure out how to get warm water was a hassle. Across from my room, there were doors that said “staff only” and it was always so loud, even with the TV on. The TV remote had buttons for YouTube and Netflix, but upon trying to use them it said it couldn’t connect to them. I even used my phones hotspot incase it was a hotel WiFi issue, but it still didn’t work. I’m also upset about how strict they are about having guests come over, and how they are willing to trespass them and kick you out if you don’t have them check in, so I didn’t even bother trying to have anyone come over

Fridge and microwave in room, hardwood floors, good mirrors for getting ready Nothing I didn't like the hotel equals in value of how much I spent

My stay at this Motel 6 was a pleasant surprise. The room was clean and comfortable. Honestly, it's the nicest Motel 6 I've ever stayed in, and I felt safe the whole time. It was simple, but well kept, and everything I needed worked without a hitch. I'd stay here again.

Just check in process really slow that something that I did not like at all

Pleasant

The first booking was the worst experience on Booking.com and scammed me, which was connected to a partner offer with this hotel via booking.com. This second booking was okay, I guess since it's booking directly to the hotel without any partner offer connected to it. But I need to pay another booking just to have accommodation. For my First booking which didnt sent the review request. They should have a atleast flexible check-in option especially for those bookings who have been prepaid in full ahead of my check-in date. It was already charged to the account and they should remove the partner offer out of their site since they are scamming the guest. Those partner offer company are not responding to the reports that has been sent to them. They took over $1400+ and the hotel took a day fee which is fine because i arrived a day late due to canceled flights and longer flight schedule available but the rest of the money wasnt return because of the uncooperative of that so-called partner offer. Hotel manager was helpful to explain and accept to waive the one day fee with the app agent yet the agents mention they need the partner to respond. Up until now, that so-called partner company connected with them hasn't responded to any of my reports.