Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

We truly enjoyed our stay. All the staff were so accommodating and friendly. We will definitely go back!

The property was great.

The AC vent in our room was dripping water the entire time. I sent a request to have it fixed and no one ever came. Also never got the room cleaned and we didn’t return to the room until 4pm still not cleaned. Had to use all our towels to wipe up water from the AC. Also did not love valet only parking bc it was a pain to get my car to go anywhere.

The Bellhop service was excellent and offered good advice on several items. Pool was very good with lots of seating available. Ocean was less than a quarter mile and an easy path. Try to get a high floor to see the ocean from your room! Not a great view but makes you feel more "at the beach"!

So cute and accommodating Beach sand was amazing Breakfast items were served quick and tasty

Everything was super clean, having all the restaurants and shops on site made it like it was its own town. Beach access was great and we were allowed to use our shibumi shade.

This was a perfect property for our family to stay at. Steps from the beach and lots of pools and restaurant choices! Would definitely stay again!

Exceptional

I booked through Expedia. I was not happy to see a $100/day “resort fee” on the final bill from the resort. Seems like this should have been included in the total price, or disclosed in bold when booking through Expedia.

Check in process was easy. Our room was clean and it was very nice to have access to multiple pools, the beach and pool towels. We had a leaking AC unit that flooded our floor and it took them 12 hours to fix it. Also, valet is mandatory making it harder to go anywhere fast.

Great stay-& great staff- no issues - pools were on the smaller side & beach chairs are very crowded

Aside from that, everything was truly top notch. The room was beautiful, comfortable, and clean, the pool area was fantastic, and the overall resort atmosphere was relaxing and welcoming. The food was great, and the location was perfect — close to so many things, including various tourist tours and activities. The service was honestly some of the best customer service we’ve experienced. Everyone we interacted with was so kind, helpful, and accommodating, which made the stay feel extra special. From the pool to the food, the staff, and the overall experience, Hyatt Wild Dunes Seagrass exceeded our expectations. We definitely plan to come back and would highly recommend it!

Staff was okay, not overly friendly at all and front desk person not as warm and welcoming on checkin and check out. Felt like a bother really. Last issue - adult pool needs it's own hot tub. We went to the main pool since it was cooler and misty raining and there were tons of kids in the hot tub, unsupervised, playing, dunking each other, etc. No staff member seemed to be aware of anything going on at this pool and even the manager did nothing when we asked as we had to get out of the hot tub due to being splashed, bumped, etc. Not sure I would return based on other experiences elsewhere.

Exceptional

Alway great stay!! Love coming back

The service and food at the Oystercatcher in the hotel were just mediocre- too bad they don’t raise the quality there. Overall we had fun but there is a lot of room for improvement.

I loved everything about my stay. The people, the food, the property. From the moment I arrived, until the early morning that I left, everything was perfect. I can't think of anything I wish was different, except that I wish I could have stayed longer.

We had a wonderful trip to wild dunes! The grounds are great, and the staff were phenomenal.

Clean room, staff very nice,

Great!