Richmond Istanbul

Most importantly, location was superb!!! Secondly, was the staff, if I had a names to mention- that would be Harun and Julide Emre from Guest Relations whom made our stay extra special and warm. And to fair, everyone was super friendly too! They even went out their own way to present a warm welcoming gift to celebrate our wedding anniversary, which I thought was sweet for a cosy 4 star hotel. I didn’t expect it but it was so nice of them! Oh one more thing, you can also book your airport transfer with Them directly, prices were fair. There was nothing to dislike, but if I had to choose, it would be breakfast and coffee machine ?. Then again, I can’t complain as my bookings came with it and i keep reminding myself it’s 4 star ratings- so no complains ? so to be fair again, it was fine

The receptionist Mr. Mert was very professional, humble, and respectful. The hotel has a very nice atmosphere especially the white suit. It is located in Istiklal street which is one of the most famous street in Istanbul.

Location was great. A little smaller than I envisioned.

Nice friendly helping staff, Amazing location, enjoyed the whole stay

Tahir from the reception staff was very welcoming

The staff were incredibly kind, welcoming, and always helpful — especially Harun, who also helped us with a restaurant reservation and remained smiling, friendly, and attentive throughout our entire stay. The rooms were very well equipped and spotless. The location on Istiklal Street was also perfect and very convenient for exploring the city. For my birthday, they even surprised me with a cake and a birthday card that I discovered when I returned to the room, which made our stay even more special. A huge thank you to all the staff at Richmond Hotel for their wonderful hospitality. We highly recommend this hotel!

The rooms are a bit outdated. The walls are very thin and one can hear everything from the adjacent rooms. Not only from the rooms , but washroom as well.

Amazing, spacious room with very comfortable beds and a cozy sofa. The windows are well insulated, so you can’t hear any noise, which makes for a very peaceful stay. The breakfast was also delicious. The staff were incredibly friendly and helpful—they even assisted me with my luggage, as there are stairs leading to the lobby. The location is excellent, right on Istiklal Street, within walking distance of the metro station, taxis, and Galata Tower. Galata Port is also just a 10–15 minute walk away. The area is lively and full of restaurants, cafés, and shops, making it a perfect place to stay. Nothing.

Best location, lovely spacious room, excellent staff &service, delicious breakfast and a breathtaking view over the Bosporus

Excellent service, personal care, wonderful staff, attention to detail is their priority Absolutely nothing

The location was really good They give the wrong room and it wasn’t the room that I booked and when I checked out they charged me for the things that they didn’t say it was not free for example for water 3 days they asked 820 lira The room was not look like the picture of their profile

Location, staff

Very friendly staff . Great location . They upgraded us to the best suite overlooking the phosphorus. Amazing stay .

Very comfortable place, near to most of the places of interest

Staff during the breakfast are very selective, they provide some extra service and food for some people

The Location The Public relation officer Lady was very helpful and very understanding the housekeeping team in my floor was great I didnt expect the view to be nearly zero and i sent a message through booking to confirm sea view when i reached there the receptionist told me we recieve only messages by email not through booking The breakfast needs improvement

The location is perfect! The staff are extremely friendly and helpful. The breakfast is always well stocked and has a lot of options. The room was always cleaned very thoroughly. Will definitely stay there again! The pillows need to be changed! They are crumply... It was mentioned that there are several options of pillows to choose from, but when we called, there was only 1 option besides the pillows already put.

The first few nights I was there, there was extremely loud music till 3am. Not sure where it was coming from

Excellent Hotel , "Great location,very nice breakfast, clean rooms , great staff.

I would like to express my sincere appreciation and gratitude for the exceptional service I received during my stay at your hotel. I was truly impressed by the professionalism, kindness, and helpfulness of your staff. In particular, I would like to recognize the following team members who made my experience outstanding:       •     Engin Can       •     Serkan (Assistant Manager)       •     Mert       •     Serkan They went above and beyond to assist me with everything I needed, always with a positive attitude and genuine care. Their excellent service made my stay very comfortable and memorable. Please convey my thanks and appreciation to them and let them know that their efforts did not go unnoticed. They truly represent the high standards of hospitality at Richmond Istanbul. Thank you once again for a wonderful experience. I will definitely recommend your hotel and look forward to staying with you again in the future. Kind regards, ᒍᗩᒪᗩᒪ EᕼᗪᗩYᗩᕼ..? Nothing