Westside Residences By Rotana
About Westside Residences By Rotana
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of İstanbul. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring luggage storage are available to cater to your requirements. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service and room service enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains.At Westside Residences by Rotana, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water and instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Westside Residences by Rotana, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Westside Residences by Rotana through their distinctive delivery assistance. Indulge in the numerous pursuits available at Westside Residences by Rotana. Treat and spoil yourself by stopping at massage, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. License Number(s): 34-2177
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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everything is pretty luxurious, and is near to a mall. really almost nothing
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The set menu on lunch and dinner was not up to expectation.
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The cleanliness of the rooms, furniture breakfast area and even swimming pool were not good
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The distance of the centre, you have to take the taxi to the closest metro station.
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Big apartment with kitchen,dishwasher and laundry washer
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Very comfortable and pleasant, beautiful view, staff very helpful. Many thanks to Mrs. Büşra, Mr. Recep and Mr. Mert for their warm welcome and assistance
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The space is large and the view is beautiful
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Excellent Service from the staff Ahmet and Nabila, I appreciate their support and hospitality, very kind staff Nothing
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Wow impressive view, and great value for the price. We had level 25 with view at the mall, and at checkin we received a huge apartment upgrade for a small difference, so you feel like a king here. Very friendly staff, Recep and the rest are super. Amazing breakfast, pool, location. Thank you will definitely come again! We received a suite upgrade to livingroom and 2 bedrooms, but one bedroom the heating was NOT working properly, so when its cold its a problem. Also wifi was not working one evening, but overall okay. Lastly the area is only accesible by taxi, even if it's near the mall, you can't reach it by walking. I saw they are building a new metro line near it, so in the future it would be even better.
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The room was nice and clean. Big and on an high level, so we didn’t hear the road The location can be noisy and not so nice surrounded by busy roads and traffic but also close from the city and the mall
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Location is perfect Spa
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Very convenient location, Close to Mall of Istanbul and great facilities, pool and gym. The personnel was very welcoming particularly mention to Djila, for costumer relations. Very attentive and always asked if we needed anything. The appartement are on the smaller side.
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All was wonderful. Wonderful rooms and service. The best ever!! Nothing to mention.
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Location Staff very friendly
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Everything was good, especially GR merve and Mr. Musa, Can, Batu and Mert from front desk was really good thanks to them for good care. That's my third time here and I will be here again for sure.
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Jilo, Recel and Busro were of great assistance. Thank you
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The only positive aspect of my stay was the night shift staff member, Hakan (if I recall correctly), who was consistently friendly and supportive when I raised my concerns. I experienced poor treatment as a guest on three separate occasions during my stay. First, I booked a residence expecting it to include basic amenities. However, even simple items such as glass cups and a water boiler were missing, and I had to request them. On the first day, I waited over an hour for these essentials to be delivered. On the second day, I waited an hour and a half for the same items, only to later learn that there had been a miscommunication and room service had been told the request was already fulfilled. On the third day, a white shirt went missing from my room. Despite multiple attempts to resolve this with staff, the issue remained completely unaddressed. Additionally, although I had booked breakfast, it was moved to the ground floor and offered a very limited selection despite the hotel being fully booked. There was also no seating available, forcing me to eat my breakfast standing. Lastly I was promised to be called by a manager after filling a complain and no manager bothered even to ask me if I need anything. Overall, the level of service fell far below reasonable expectations.
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They were very attentive to my needs, and made sure that we were happy. I rented two apartments, and the help was magnificent.Eilf The manager touched base with me just to make sure that our stay was up to our expectations.
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Everything was perfect
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The view Location is far and nothing can be done by walking. Room service is the worst. ( Imagine ordering new bed sheet because i found it dirty when i checked in . And after 4 different calls with total waiting time of 5 hours . I went to the reception with the sheet and asked for the exact replacement. And more over 3 times they gave me the wrong sheets and no one is willing to replace it. Restaurant again . Asking for just a Cola took me 3 different calls for around 1 hour. And finally i went down to bring it my self. This is the worst experience I've had. And i will never come back here again.
