Pera Line Hotel

My sister and I had an absolutely horrible stay at this hotel in Istanbul. From start to finish, the experience was unacceptable and far below basic hotel standards. The room was in very bad condition and extremely dirty. There was hair and dust in every corner of the room, including underneath the nightstands and inside the closet. The closet itself was broken — the door did not slide properly, and the handle was broken and hanging. The toilet paper holder was also broken and kept coming off the wall. This level of cleanliness and maintenance is completely unacceptable. The room was also very dark because three lights were not working (two in the bedroom and one in the bathroom). We were repeatedly told they would be fixed, but they never were. The hotel photos online are extremely deceiving — the rooms and hotel do NOT look like what is advertised. The hallways were dark, and the automatic lights shut off every couple of seconds, which made walking through them uncomfortable and unsafe. On top of this, there was an electricity outage every single day during our stay. Because of this, we often had to use the stairs instead of the elevator. One day, the water pressure was so low that it was difficult even to wash our hands, let alone shower. On another day, we could not shower at all. These issues made basic daily activities extremely frustrating. The most serious issue was security. During our stay, my sister’s gold bracelet and some of my makeup went missing from our room. This is especially concerning because people clearly entered our room while we were not there — toilet paper and shampoo were delivered while we were outside, and staff also entered the room to check the lights while we were absent (even though they were never fixed). When we reported the missing items, the hotel was dismissive and did not even offer to check the security cameras.

The property is close to all attractions and also close to taksim and the metro station

I would like to thank Sophia and Tural Samed for their generosity and great hosting.

There was no electricity for almost 28 hours and they didn’t bother themselves to find another hotel for us. After 38 hours we managed to change the hotel. Very very and very bad management. I do not recommend this hotel even in emergency situation.

- Сonvenient location; - Free wifi; - Nice interior; - Properly working air conditioner; - Clean linen, and the room overall is quite clean; - Friendly and helpful staff; - Good cleaning service; - There's an elevator - Air conditioner should be cleaned; - Couple of evenings there was a bad smell in the bathroom coming from pipes or vent; - Soap dispensers could be changed, and it would be good to have soap + shampoo; - Quite little space; - No fridge; - Mattresses are old and not very clean, though bedsheets are fine

Very Good staff.

The hotel is very beautiful and nice. 2 minutes from Taxim square and 4 minutes from istiklal street. Hotel have a great

Exceptional

Had a pleasent stay.

Great location close to taksim square and shopping malls and public transportation, clean rooms, helpful staff It was really a joyful stay. Thanks for everything

A nice facility within walking distance to Taksim in Beyoğlu

The staff is exceptionally friendly and accommodating, the location is ideally located near Taksim Square, and the bed was very comfortable! Everything was great!

I enjoyed my stay,the room was beautiful,and the owner very friendly and responsive.

i had a great stay. Thank you Pera Line team??

Good

The employee in the morning is very cheerful The person in the evening is very professional I recommend the hotel

It is good, personal is amazing. but overpriced madly.

Passable

Good location, reasonable price Wifi didn’t work 2 days from 3

The location is good , the room is small but okey. The staff was very helpful specially Fuaad was very friendly and nice.