WaterWalk Extended Stay by Wyndham Jacksonville Deerwood Pk

The washer and dryer in the king suite was great! John at the desk was very helpful!

Mark and Dee at front desk helped me when I had a family emergency and had to modify my reservation.

Everything was clean and the staff were nice. The only problem that I had was that my card was charged for the deposit more than it should have been.

My first time staying at a Waterwalk Hotel. Everything was great. However I did see 1 or 2 little creepy crawlers, but it is to be expected since you can cook in the rooms. Did have a slight problem with the shower( but maintenance came& fixed the problem) the pool wasnt open the first day we arrived( had to be cleaned), but after that it was open everyday

Clean room

I made the reservation for my daughter who is attending the university of North Florida, but could not move into her dorm until the 15th. Twice I specifically asked the front desk. People one was named John if there was anything specific I needed to do so that she could be the one in the room stating she is a student under 21 and I was concerned about her having any issues at check-in as she was already nervous we were told we had to complete a credit card authorization form with her credit card which we did and submitted it on Saturday the eighth. I received an email saying it was received by the hotel on Monday the 10th at 6:00 AM. I received the full charge on my card even though we had already submitted her authorization. I called John who assured me they would get it corrected right away and she would not have any issue checking in because he did see our card authorization but was unsure why I did not get changed to her not mine. My daughter arrived at 5 PM that afternoon only to be told by Miss D she couldn’t check in because she was under 21 at which point my daughter went into the car and the parking lot crying, scared, and nervous because she had nowhere to stay for the next five days. I called the property after she called me and explained that I was told twice she would have no issue D was apologetic, but nevertheless, my daughter did not stay at that property and was turned away it. Well, I understand the policy and I am clear on why they have it It’s unfortunate that everyone at that property is not familiar with their policy and cause this issue for my daughter.

No breakfast facilities Restaurant

Definitely recommend for patients needing close accommodations to Mayo, its just a short drive . The property is very clean, professional staff, and well maintained grounds. Also great for families as they offer 2br units complete with washer and dryer and full kitchen. Very affordable

Everything was excellent

The property was super clean and staff was very friendly! Coffee maker in lobby consistently wasn’t working, not that big of a deal, had coffee pot in the room!

Very good

The only thing I didn’t like was that the couch was not a pull-out sleeper, which would have been a nice addition. Also, breakfast is not served at the property, so keep that in mind when planning your stay. Overall, it was a nice, well-maintained property, and I would consider staying here again.

The facilities were nice I got double charged for my stay

Very good

Exceptional

The updated new facility , clean and safe NA

This hotel was just what we needed for a 3 day weekend it had a stove and oven a full size fridge and other things. It was just like having a little place of your own they even have a washer and dryer in unit 10/10 would definitely go back for a more longer term stay. :)

Exceptional

Our stay was very comfortable...

Exceptional