Hilton Garden Inn Jacksonville
About Hilton Garden Inn Jacksonville
Comfortable Accommodations Rooms feature air-conditioning, tea and coffee makers, hairdryers, refrigerators, work desks, microwaves, and TVs. Guests appreciate the room cleanliness and family-friendly environment. Dining and Leisure The modern, family-friendly restaurant serves American cuisine with vegetarian and gluten-free options. Additional facilities include a fitness center, indoor swimming pool, bar, and free WiFi. Convenient Location Located in Jacksonville, the hotel is 17 mi from Albert J. Ellis Airport. Nearby attractions include the North Carolina Aquarium and Jacksonville Mall.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
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overall good
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The staff, especially Anila and Erin were very Cordial and Friendly. The location was right where I needed to be.
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Great location with good service and clean.
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Location was convenient The bar/restaurant wasn’t open like it said it was. The breakfast was not very good, and it was an additional charge that we were told about then we got a surprise bill for it after we sat down and ate. Also they tell us that they were renovating some of the rooms. Our window blind was broken and it had to be held up with paper clips, there was a lamp missing from the room so it was dark .
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floor was alittle dirty but other than thay nice staff.
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Great stay and comfortable beds.
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The breakfast never disappoints in this hotel The curtains in my room were damaged and it kept a muggy feel
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The host and hostess. Airynn and Malik was the best!! Barmaid was very nice. Very great with dogs. Bar not stocked well during weekdays. Not enough area or areas to potty dogs.
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Bar not stocked well during weekdays. Not enough area or areas to potty dogs.
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It was dirty, it smelled of musk or mildew all throughout. Hotel Appears to be unkempt. I had to change my room mid night because it was just disgustingly dirty. Staff did accommodate me by moving me into another room that was still dirty
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Superb
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Great experience!
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Everything was perfect,
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It was clean. I arrived at 12am after driving for 8 hours only git the room to shower and sleep but It was impossible to take a shower there was no in between it was either hellfire hot or ice cold i couldn't get it figured out after 15 mins so I gave up, went to tell staff and they didn't do anything about it. Just berated me as if I didn't know how to use a shower.
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Anila, Greg and Ariyn also housekeeping demeka and maintenance on day shift this team went above and beyond will be returning to same location in few months Everything was perfect,
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Hotel could be great if cleaned and managed properly.
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Exceptional
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Maliek always makes sure that my stays are fantastic . Great hotels, great staff this is why I always come back 10/10 recommend
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The scramble eggs were too hard making them dry
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Superb
