Hotel Clara Luna

Extremely convenient to central with a lot of restaurants and cafes near by and many things to do!

Location, comfortable bed, air conditioning The room was a little outdated and could be better kept up.

Ants in the room.

Convenient location so you can spend as little time as possible in your room The room was dark and horrible. From the minute we stepped off the elevator you could see the wallpaper peeling, a sheet along the bottom of a window that leaked when it rained and smell mold. From a cracked bathroom mirror to the shower head that didn't stay on the wall because the holder was broken to the dirty smelly carpet and worn, dirty furniture it was all horrible. The wifi wasn't functional unless you were in the lobby even though they gave us the list of all routers in the hotel, so it definitely doesn't work for remote working.

Location was only good thing Bed hard as a rock. Carpet had bugs never vacuumed. Blood on carpet near bathroom. Staff treated me rudely. Don’t recommend

Walking distance to plaza but not much there unlike other plazas in Mexico. Large king size room. Hot water in shower. Quiet. Two overhead fans in room. Staff would call taxi for us but otherwise unhelpful. Wifi didn’t work, except in lobby and even that was inconsistent. Cell /data often didn’t work either. Staff was no help. Small breakfast area but poor food. Recommend walking up to plaza and eating in one of the nearby restaurants. Small snack selection at desk but offerings that needed to be cooked (popcorn, ramen) had no facility to do so.

I need an inexpensive place with running warm water, beds, ac and a place to recharge devices. This is just that minus the ability to charge devices. There were only two outlets. Window was wide opened when we walked into our room. I don’t know for how long it was like that but could be the reason why the bed linens weren’t clean. Also you will have to haul up your luggage one flight of stairs because the elevator can’t take you all the way to parking level. If you are fit and only a couple of bags, no problem but if you have some elderly, disabled or babies, it via an inconvenience. Also we were told WiFi info was on a tag behind the remote but it was barely legible and it didn’t match any of the available networks.

Space and cleaning

Location. Free parking lobby Smell in room too key was hard to operate, loud bed uncomfortable

Located five minutes walk from the centre but in a quiet location. Wifi good throughout the property. Breakfast is not included but is available in the restaurant at a very reasonable price. Some hallway carpets could use a little work.

The room was stuffy (humidity smell), shower head trickle.

Location was good, walking distance to downtown. The beds, the view, the breakfast.

The hotel feels very old. There were a few things broken in the room and bathroom. There was a mirror in the bathroom which is loose and nearly falling off. There is a panel on the side of the tub that is missing.

Superb

We didn't like that the room had carpet and it was very nasty.

The room opened onto an internal area that deserved better conservation and cleaning.

The location was good. There was no breakfast

The door to the room is very basic and does not feel like it could sustain much. The carpet is old. The room would clearly benefit from an overhaul.