Protea Hotel Fire & Ice by Marriott JHB Melrose Arch
About Protea Hotel Fire & Ice by Marriott JHB Melrose Arch
Located in the center of Johannesburg, within the Melrose Arch Precinct, this design hotel offers luxury accommodations, a 2-minute drive from the M1 motorway. It features a large outdoor pool. Guestrooms at the Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch feature luxury bedding and floor-to-ceiling windows. All rooms include an LCD TV, a lap-top size safe, and tea and coffee making facilities. The in-house restaurant serves breakfast, lunch and dinner daily. Protea’s elegant bar serves signature cocktails and milkshakes in an energetic and lively setting. The hotel's Lobby Lounge is located nearby. The property has a travel-desk available for transport arrangements. Rosebank Mall is only 1.9 mi from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch. Wanderers Golf Club is less than 1.2 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Customer service, buffet breakfast, communication
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The food was exceptional. WI-FI connection
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Strange bathroom configuration as the shower was rather open to the bedroom.
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Staff are lovely, location is perfect, bed comfy and room in general clean and has all the essentials! Will stay here any time I come to Joburg. They also have the best milkshakes in the world! Nothing
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Great rooms
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Very satistactory stay
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Food options
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The breakfast was excellent. Clean room. The location is in the city; it is 10 mins from the Nelson Mandela mall.
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In the marble Arch area. Loyd is restaurants and shopping around. Also felt safe there.
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Good location, for a quick stay over. Easy to walk around to shops and restaurants.
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It’s near restaurants, and plenty parking. And I liked that I could walk to shops. The only thing is that on Saturday the entrance to the parking was closed and I got lost.
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Hotel and room was tastefully decorated and was pleasing to stay in. Complimentary breakfast came with room and it was fantastic. Location was perfect, getting around was a breeze. Compliments to the hotel! NA
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Location, good breakfast, comfortable room, friendly staff & reasonable cost.
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The room , location and breakfast were all spectacular, they were as described the staff do go above and beyond especially since we had a 11MO baby with us. Every interaction with the staff was pleasant the, room overlooked the Christmas market which was so lovely since we couldnt go out at midnight with the baby, we were also able to see some lovely fireworks from neighboring areas from our room. The Finding Nemo dish - we ordered from Room Service, the dressing was unpalatable and the plate was drenched in it, almost making is a waste of money, no matter how hungry you were, I couldnt bring myself to eat that salad which is half the dish. For my husband and I, there was only one pair of slippers, and only 1 gown.
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Room was modern and clean. Hotel located in the perfect spot. Breakfast was fantastic too. Staff were exemplary. I would most certainly recommend this hotel. Unfortunately it was quite noisy due to the crowds visiting the Christmas light display in Melrose Arch. Otherwise, I'm sure it would have been fine.
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I felt like a king at Protea. I love the old Hollywood theme and appreciate the inclusion of Black celebrities in the decor! The hotel is very elegant and in a fantastic location. Very upscale. Now the staff is next level. EVERYONE made me feel like I was the only guest. From the porters and housekeepers to the dining staff, everyone engaged me in convo and made sure I was having a great day. But then there was Smangele! My little sister made sure I had whatever I needed…from great recommendations to a big smile and greeting each time she saw me. She is the model for customer service. I’m not sure if she’s in management but she should be. Overall my stay was perfect and I will be returning on my next trip.
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Location
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Room, definitely location
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Location, location, location. We could walk everywhere. Area felt safe. Near several restaurants and shopping. Hop on the big red bus in front of the hotel and sight see. The staff is friendly and helpful. The breakfast which is included was out of this world! Loved everything about this hotel.
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The room was clean, comfortable and felt spacious . We requested a baby cot and they also included a bath which was extremely thoughtful and useful.
