Alpin Family Resort Seetal

The location is undeniably beautiful, with a great view and easy access to the ski lift. Facilities are generally suitable for families and skiers. The room was dated but functional. Upon arrival, the hotel staff proactively asked why I didn’t book half board. I explained that I had mistakenly booked a breakfast-only option and asked if they could change it. They agreed – but at no point did they disclose the enormous price difference. Throughout our stay, there was no opportunity to sign anything or be informed of the dinner pricing. The menus had no prices either. At checkout, I was surprised to see an extra charge of €300 for two dinners (2 adults + 1child). When I questioned this, the response wasn’t an explanation – it was an insult: “If you only want to pay €60, you should go to McDonald’s.” But according to the hotel’s own website, the price difference between BB and HB packages for two nights is really just €65. So the question stands: Given the hotel's listed pricing, is the so-called "five-course dinner" essentially just fast food in disguise? Or is it meant to be a reasonably priced add-on for hotel guests already paying over €400 per night? Then my experience with Alpin Famliy Resort Seetal was followed by the most shocking part: a staff member handed me €50 in cash and told me and my family to leave the hotel immediately. It was still before our checkout time.We hadn’t even had breakfast. To be fair, if I hadn’t made that booking error in the first place, perhaps none of this would have happened. But without that small mistake, I would never have seen the true face behind the polished image of this “family-run” hotel. What struck me most throughout the experience was this: At no point did I feel that anyone at this hotel was trying to assist me, clarify the misunderstanding, or make things right. There was no sense of hospitality, no professionalism – only a readiness to turn a minor guest error into a profit opportunity.

Exceptional

Exceptional

This hotel is a perfect destination for a family vacation with children! Everything here is thoughtfully designed to del

It was perfect from the start to the beginning. The food was excellent. Our daughter enjoyed all the kids activities and we were able to relax at the same time. Well be back

Beautiful decoration, perfect facilities, caring and friendly attitude of the hosts and personnel, they have thought in advance of everything i might need. Delicious food starting from breakfast and finishing dinner menu. Top class spa area, panoramic view from the sauna and rest area, everything left the best impression. If i would need still to mention one thing i would say about attitude - they are obsessed with what they do and they really are the best. I wish everyone to try this experience at least once.

One of the best hotel, everything was just perfect We will definitely go back. Thank you for everything Nothing

First and foremost. I have not ever been such a ski resort! - Staff. Amazing. We feel the service mentality every day an everybody. (based on the dedication of Lechner family) - Every detail of the hotel is for the guest (candels in the wellness, furnitures etc.) - Wellness area. Huge and comfy and panoramic "quite room". Panoramic (and huge) finish sauna - 3/4 board. Beside a perfect breakfast (with fresh orange juice every day!) and a delishios 5 course dinner there were dishes between 14-17 hours. (warm meal and snacks and sweets, desserts) - The slope is come down close to the hotel, but in March that slope is usually in a horrible condition. Therefore we need to use our car. (there are taxi drivers for for free in dedicated time slotes also)

Room was large and clean. Staff were friendly and helpful. We were nearly the only guests who weren't there with children. Note when it says family friendly, the pool is very busy with children and crying babies.

Friendly and helpful staff, car parking next to the hotel, easy access to the slopes, excellent meals and breakfast.

It is amazingly fun, has lots of cool activities and the swimming pool was great, the hotel is located in an amazing place, near slopes for skiing the buffet part of breakfast and dinner was not lot of variation

all things was parfait was good

Exceptional