Emerald Hotel
About Emerald Hotel
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Each day, arise to a delightful complimentary morning meal at Emerald Hotel Kampala.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Spa / sauna
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
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The lighting was terrible and the staff were horrid
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Basic but within the money paid Customer carer
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Good
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staff attention rooms, facilities, environment. poor water supply,
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Passable
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Aircon made the room a bit comfortable Cleaning was done daily Location of the hotel is not good The hotel infrastructure is bad ( very old and rusty wardrobes and drawers ) Swimming , steam and sauna was not working No iron and ironing board in room Very loud music at night , I could not sleep for 3-4 nights . Found cockroaches ? and some insects in the room .
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Place is olllddddd, rooms were also old. But for the price, can't complain. Amenities were decent. That I had to get the WiFi password the next day. But its no biggie
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Pleasant
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Breakfast every morning. Super friendly and helpful staff None
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The room was very basic, but it was okay for one night. The breakfast bread was quite good. The room wasn't cleaned properly. I also thought that the breakfast would be a buffet, but they served the breakfast to our room.
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Sorry
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The washroom light was blinking,they didn't provided with proper towels After informing they provided the soap ,water
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Bad
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one staff member was so kind and helpful with the check in and room selection process. location was close to downtown and walking distance to Cafe Javas, a restaurant we like. check in was easy water pressure was a trickle and wasn’t enough to shower so we had to just rise my kids off, brown water came out of the bath tub faucet before running clear again. no air conditioner remote so the factory setting was the only option. building is very very old.
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Noise and Traffic.
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Nothing Nothing
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the staff is nice, smiling and friendely. the room, the food, television...are wonderful !
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Bad
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There cockroaches everywhere dirty as hell confused staff Arrogant manager Nothing
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Very poor
