Courtyard Kansas City at Briarcliff

Clean room and great staff

We drove into Kansas City very early in the morning for appointments at KU Medical Center. After a long drive and a stressful day of appointments, we arrived at the Marriott Briarcliff with a sigh of relief. We were completely exhausted and yearned for a much needed respite. The front desk attendant went above and beyond to find us a room that was ready and allowed us to check in a bit early. That small act of kindness meant more than they probably realized! She gave us the chance to finally rest and decompress. There are certainly hotels closer to KU Medical Center, but we continue to choose Briarcliff because of the extraordinary staff, peaceful atmosphere, and quiet luxury we experience every single time we stay. Exceptional hospitality is about more than a beautiful property; it’s how you make people feel when they walk through the door. Briarcliff consistently gets that right! It’s our first and only choice of hotels in Kansa City.

Room was very comfortable and clean. Beautiful view of the area and enjoyed a nice fire pit on the patio.

Exceptional

Wonderful!

Exceptional

Exceptional

We didn’t partake of the pool or the restaurant. The room was comfortable. Although our refrigerator was frozen over & after breaking off as much ice as we could it didn’t keep our food cold overnight. Staff was kind & helpful. Our room did have some dirty spots that were overlooked by housekeeping. We got a deal on the room…not sure we’d pay the norm for a future stay.

Clean room, enjoy the stay

Once again check out is at 12 and the house keepers are opening my door at 10 this has happened at multiple Marriot locations

Good clean area

It was convenient to the Morton Amphitheater where we were attending a concert.

Have stayed there multiple times. Really enjoy it every time. Very clean and quiet and safe.

Beautiful hotel on a hill with a view of downtown Kansas City. The room was clean and comfortable. Breakfast at their restaurant was delicious. Highly recommended!

There was no conditioner and after talking to front desk about it and about housekeeping cleaning the room the next day we were told they would clean and bring conditioner. Coming back to ro the room later that day we had to recall at three and told by the lady they only clean rooms every other day. I told her we had already spoke to front desk and was assured they would clean and put conditioner in room. It felt like a constant battle over nothing that should be part of the basic standard. Next was the third party hotel arrangements from Expedia that I had added a day onto and pre paid for before arriving that had given me two separate reservations that seemed to be a lot and they wanted to charge me again. I had to pull up my receipts to show I paid and she said it was okay because they have my credit card on file from check in. I haven’t looked to see if I was charged again. I left there with frizzy hair and a headache and a car door scratch from someone parking next to us in the extremely tight parking spots and dinging our new car.

Good parking lot and great staff.

Everything was very good except maid service would have been nice! Trash was never emptied and no coffee replenished

We enjoyed beautiful clean room and quality staff. Loved the pool and ho ttub. Only disappointed there was no coffee and breakfast included in our stay.

I stayed at the briarcliff location due to its great location in proximity to my family that I was visiting. It was really nice being less than 5 minutes from there house. The staff was very friendly and overall it is a nice hotel. TV remote batteries were dead in our room at arrival. No batteries or replacement remotes were available that night. Mini fridge didnt work, they fixed the next morning but it was back to not working that night. Only stayed two nights but room was not cleaned or towels exchanged during stay.

Superb