Hampton Inn & Suites Oahu/Kapolei

The daily breakfast was great. The room was big and clean. Good location, near food stores and shopping.

Even during renovation the hotel looked great and what a great location

The room was big and spacious and very clean. The amenities were great and it was in a great location.

Staff were very friendly.

the room is clean and the staff are friendly , breakfast is good although, they need to have more variety, they all in have sausage, egg and potatoes, they should have at least hashbrown, omelet , etc, one morning they have bacon in place of sausage and everyone was excited . otherwise good

Friendly staff and nice breakfast

Room and hotel was clean, despite current renovations. The staff was friendly and tended to our needs really fast. Also, the continental breakfast in the mornings were realibly good.

Location, staff hospitality, cleanliness

The room was above our expectations. Very nice and clean. The staff was very helpful explaining everything available. We didnt get the breakfast because we got ibuprofen late.. the actual was perfect I got a very nice night's sleep

Great location. Clean property & accommodating staff

As a frequent traveler, I rarely leave things to chance when planning any trip I take. I booked this ahead of time to coincide with a layover, before an international flight the next day. My father had an unexpected, serious medical event, prompting us to reschedule our departure, twice. He was released 3 days later, and we had to cut our trip down to 5 days. When I reached out to advise we wouldn't be checking in until a day later, after explaining our reason, I was met with the most grace I'd experienced in customer service in a very, very long time. The hotels.com agent who helped me went above and beyond to reach out to the hotel and advocate on my behalf. Whomever he spoke with in the hotel's management, reassured the agent that not only would she ensure the reservation dates were revised herself, she would also refund the unused night. Neither of them had to do this. After spending all weekend with my father in the hospital, these acts of kindness and generosity are a testament that there still people out there who believe in the Golden Rule, as I do. This property will be our go-to in the future when staying in the area.

There is renovations going on but the elevator had a strange odor like feces and the bathroom floor was lifting up and there was mold. The nightstand electric outlet was so loose our charger didn't stay plugged.

Everything, all was as advertised. Great restaurants in walking distance was a plus! Liked everything

Exceptional

very welcoming & clean

Appreciated the FREE parking! Breakfast had a nice variety of hot and cold offerings, even a self serve waffle making station. I stayed only one night but, would definitely come back. Next time I'll use the pool and 24 hour gym.

Lots of pillows! Love that! Shampoo, conditioner, body wash and lotion provided! And the breakfast! Amazing! Anything you could want including fresh made waffles! They even have snack bags for the guests at the front desk throughout the day! The staff is wonderful, very helpful and friendly. I'll always stay at this hotel!

Quick check-in; no added taxes or fees additional to Expedia cost.

Exceptional

Great staff. Pricey. Clean room