Bougainvillea Terrace House
About Bougainvillea Terrace House
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at Bougainvillea Terrace House have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Throughout the day, engage in the entertaining activities available at Bougainvillea Terrace House. Make sure to discover the readily available beach at hotel.Unwind by the pool at hotel and cherish a leisurely moment.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Breakfast available
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- Pool
- Family friendly
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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There were also several issues with payments during my stay. When we decided to extend our stay for another week, I was initially told one price, but later the owner tried to charge a higher price than the rate available on Booking.com. After I questioned this, the price was changed back to the Booking.com rate. In addition, when I had already paid for the extra week and only needed to pay for minibar items, the bill appeared to include the cost of the extra week again. I noticed this only because the minibar amount seemed unusually high. I cannot say whether this was a mistake or intentional, but together with the missing watch incident, it made me seriously question the honesty and safety of this property. Because of this experience, I cannot recommend this hotel.
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However, my stay ended with a very upsetting and unacceptable experience. On the last day of my stay, my expensive watch with diamonds went missing from the room. I left it in the bathroom before checking out. There is also CCTV/security camera footage showing that I entered the room wearing the watch and later left the room without it, carrying all of my luggage. The housekeeping staff entered the room immediately after I left, and they could see that I was checking out and would not be returning to the room. The manager reviewed the footage and tried to help, but unfortunately the hotel owner refused to take responsibility or properly assist with the situation. Instead, she suggested that I may have misplaced the watch in my luggage, which felt extremely dismissive and disrespectful given the circumstances. I also reported the incident to the police, but since I had to leave Phuket the same day, the matter was not properly resolved. Because of this experience, I cannot recommend this hotel. Although the property itself is nice, I did not feel that my belongings were safe, and the way the situation was handled by the owner was very disappointing.
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Location, stuff, cleanness, spacious rooms
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The room was so clean and neat , the view to the pool was amazing The hospitality from the reception was so welcoming And the hotel stuff they were helpful for all of our needs Definitely I will stay there again when I’m back to Phket The property was a little bit far from patong beach Taxis are not always available from Grab application so you can’t order food or a car
