Club Marco Polo - All inclusive

The beach was clean, and to my surprise, we always had access to sunbeds despite the huge number of guests at the hotel. Our room had a pleasant view, and it was cleaned every day by the housekeeping staff. The main restaurant exceeded my expectations, offering a wide variety of dishes, including both European and Slavic cuisine. Everything was delicious. My girlfriend said that the paid services, such as the photoshoot and massage, are overrated and overpriced for the quality you get. For me, it was fine.

The level of service provided by the staff was outstanding. Every detail was thoughtfully taken care of, from fresh bathrobes and slippers delivered daily to the in-suite amenities, including complimentary wine and liquor. Each day, we were also treated to fresh fruit, cookies, and tea delivered to our room, We had our own concierge her name was Basak that we called if we needed anything she reserved our love beds at the beach everyday which came with a plate of fresh fruit and fresh towels under a beautiful canopy.

Great place if you have chosen room with private pool and if Vedad (stuff) will serve you!

The facilities , food, night shows , pool , scenery Fitness center needs newer equipment

Very nice facilities with all comfort that you can find it, helpful staff, delicious food & beautiful sea.

Everything fine. Very poor staff

Pleasant

Exceptional

Good

Exceptional

Very good

Excellent food including lots and lots of variety Nice pool Good entertainment programs Location was a bit far away from Kemer central and not easy to commute if we needed to go to the central location

I like everything that was perfect,food excellent and delicious Kids activities need to improve

beautiful and huge green area,room very clean, with all amenities, wonderful food, enormous variety of everything, lovely presentation, fresh, delicious, good choice for children as well. amazing cafes for snacks and drinks, water was available always in fridges. decent alcohol. wonderful sea and beach facilities, many sun beds, clean chill pool with music. every evening we had different entertainment either live music, dances etc, during the day a lot of activities. staff was amazing. they provided great entertainment, friendly atmosphere and wonderful service. 7 days was not enough for us. we did not go out from hotel at all and did not have a minute to feel bored. highly recommended place to stay, relax, enjoy and have unforgettable vacation. all was wonderful

We liked the location, the cleanliness of the rooms and the food. Everything was good. I recommend this hotel for a family stay.

The territory was beautiful and the location is rather nice -- the nature is gorgeous. There isn't much more that I liked to be honest. The night restaurant was good though, and the staff there was also good. The legendary abandoned hotel is nearby for those who might be interested, though I haven't been inside and I don't know if they admit wanders at the moment. Most of the staff are rude and inconsiderate. The massage was pretty bad. Dishes were not very clean in the dining hall. The cleaning staff do not exchange all the cutlery after someone finished eating if the cutlery appears unused -- not very hygienic. We got food poisoning a lot, so while there's an appearance of food, we've started to be very weary of anything not covered or thoroughly cooked towards the end of the trip because of the flies, etc. There was a cockroach in our first room. The reception staff was trying to convince that it was "normal". The floors in the room were so dirty if we wore the hotel provided slippers, their white soles would become absolutely black, like you were hiking. The dust is that thick. And all this was after we tipped the cleaners. The hotel staff doesn't respect the no entry sign. So if you're planning on having fun in your hotel room, there's a good probability they'll walk in on you. In terms of paid restaurants the fish restaurant was pretty good. The Italian restaurant was full of insects -- like a lot of insects in all the starter dishes. We'd just left that one. You must also know that some people who come to the hotel pay a lot less than if you book through booking.com. The quality reflections the other price rather than the price we've paid. Another thing about the territory, the greenery covering one of the sides of the hotel was rather thin in September and you could see part of the abandoned hotel nearby, which isn't very cozy. The hotel has very nice pictures but they seem pretty dated. It's much more weathered now. If I'm not honest, it wasn't good at all. The territory is good looking but we've left several days earlier, because staying here was very uncomfortable.

The location was very nice! The landscapes are beautiful! The staff was nice! The food was mediocare at best, not seasoned, the a la carte restaurants lacked variety! The desserts (apart from the baklava) were absolutly horriable!!!!!! The staff did really speak english!

Location, area and food No proper cleaning for the rooms and dishes in the main restaurant

Most impressive was the Buffett everyday. The garden of the hotel area was fantastic. Cleanliness in the rooms and between the buildings.

Right next to the sea Dirty rooms and public areas. Unhelpful/unfriendly staff