City Express By Marriott King of Prussia

The hotel is new. The hotel is clean and has basic amenities.

I wish breakfast were more choices and selections.

Very good

The bed sheets were quite scratchy and made the bed feel a little itchy/uncomfortable, so that could definitely be improved. The staff was professional, but the service felt somewhat minimal and lacked the warmth and welcoming hospitality I would expect from a hotel stay. A little more friendliness and engagement would have made the experience much better. Overall, the property was clean and I appreciated the carpet-free rooms, but there are a few areas where the comfort and guest experience could be improved. Super close to shops and King Of Prussia mall which is a plus.

The hotel smelt like old cigarettes.

The hotel's breakfast is terrible! the hotel is sketchy and weird people staying and surrounding areas. I actually did not felt safe at all.

Expensive but not cool they don't even clean that room every day

Clean, friendly, quiet

Yes the breakfast was fresh. And the parking was convenient.

Dumpy, didn’t seem like a Marriot Property. There’s no way the place was a 3.5 star hotel. Honestly, I give it 1.5 stars.

Very good

Very clean and comfortable. Can tell it was just redone. Wawa across the street was nice too. The gentleman that checked me in did not tell me about the incidental fee - he didnt say anything other then hi welcome and here's your room number. Would have liked a little more conversation. Also, a "supervisor" walked into our room shortly after we got in. No knocking - just walked right in, did apologize but didnt even explain who he was until after he heard me through the door say "who the heck was that" and he then yelled back "im a supervisor". Luckily for him I am laid back and understand crap happens but someone else would have made a huge deal out of that.

The gentleman that checked me in did not tell me about the incidental fee - he didnt say anything other then hi welcome and here's your room number. Would have liked a little more conversation. Also, a "supervisor" walked into our room shortly after we got in. No knocking - just walked right in, did apologize but didnt even explain who he was until after he heard me through the door say "who the heck was that" and he then yelled back "im a supervisor". Luckily for him I am laid back and understand crap happens but someone else would have made a huge deal out of that.

Easy to get to from airport

I booked a king bed and got 2 double beds

Love it here great place Everything was prefect

Breakfast was not available in the building during our stay. Asked for a second coffee pod and housekeeping brought it an hour and half later. Front desk staff was not able to provide any assistance

Great location, lovely staff!! N/a

The bed was comfortable! The hotel did not have a pool on the property. Instead, you had to walk to another hotel to use theirs, but our key cards didn’t work, so we couldn’t access it. The same was true for the complimentary breakfast—it was served at another hotel, requiring another walk. Overall, it was very disappointing and not what we expected. Not worth what you had to pay.

But whoever designed this hotel should be sentenced to spending time there. The electrical outlets are not in convenient places. (I had to move the coffee maker to the restroom because that was the only counter space within the cord's reach of an outlet.) And if you book the hotel request a room away from the lobby. Who the [heck] puts room adjacent to the lobby and the elevator control room?! It was too warm to run the A/C so being about ten feet from the front desk I heard every check-in before midnight and woke up to the morning clerk prepping for the day. I tried to change rooms, but they were not only booked but OVER booked (which I learned at the same time as the unhappy person who found out that he was going to have to share a bed.) I left two stars and let me make it clear that those two stars are exclusively for the staff. Do not book this hotel unless you like the feeling of sleeping in the damn lobby. (Also judging by my stomach's day long reaction after breakfast and the fifteen minutes waiting for the clerk to return to the desk I suspect that someone had a mild touch of noro.)