Urabandai Lake Resort

Half-board plan is recommended as there are few restaurants or meals places . Wide Buffet spread with good food. Love that it’s has a lot of Japanese dishes and a few western/ Asian . That is why we chose a more localized hotel than the international ones . Staff are very helpful , both at front desks and meal areas. Good onsen after a day on the ski slopes . They offer shuttle transport to the ski slopes daily during peak winter season and that is appreciated !! Getting there by public transport require planning of train timing with resort shuttle (that require reservation ) if coming from airport . Easier for those who drive . Ski rental at hotel did not cover helmet and boots only had laces option. This costed more time to rent at ski resort.

Only shuttle services I liked from station to hotel and drop back to station Basically nothing Food at least for vegetarian families like us is completely dissatisfied

Onsen Room

Provides shuttle bus service to ski resorts nearby and the hot spring was awesome.

Easy access location.

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Location and nearby place. Nothing.

First floor no slope for luggage and wheelchair step only Dinner are buffet but not delicious

Just across from the swamp trail head, spacious room, smooth check-in and check-out. None

Price for extra dinner is a bit high comparing to other hotel.

While the wine at Maple was delightful, the wine at the bar was atrocious. I would recommend getting a mixed drink instead. The staff did not seem to know anything about Bar Chat, they couldn't tell us when it was open until, and then when we walked over we were told at the door we needed a reservation, which the front desk should have told us at the start. They asked if we wanted the room reset on the first of our two days and we declined, but apparently that means they will put away the futon (which we did not want) and you have to re-set up the futon yourself. This should have been made clear to us; we would have preferred the room not be reset at all and the futons left out

Perfect stay with 2 amazing onsens Nothing

Comfortable resort hotel, spacious and pleasant room. Good and large public bath. Buffet food good. Plenty of parking. Fair value for money. A bit of queuing for restaurant, but as hotel full, it was expected and well managed

Good facilities and reasonable location but best come here with your own cars Not be able to do much if you don’t have your own cars

Very good

Huge room with wide range of selection for Breakfast and dinner, onsen outdoor one has good view Were out on the first floor that require to climb stairs, not big issue though The fried beef was overcooked

This is a great hotel with great facilities! I have stayed here before and would stay here again. Large rooms and a lovely onsen. I was disappointed that I booked a room with breakfast and dinner. When I arrived I was advised that there was no room in the restaurant for dinner. The hotel is not in walking distance to any restaurants and I didn't bring any food so I was quite startled at comment that 'i simply would not be able to eat tonight', and there was no refund for this either. This is a lovely hotel but depriving someone of a meal that had been paid for, in the buffet which surely could have accommodated one person, really isn't acceptable.

The view from the room, the buffet - plenty of variety, the onsen - especially the rotemburo, the amazing closet and the huge bathroom and bedroom. The hot water pot / dispenser in the room was not clean. The water was undrinkable as a result. I could see molts of dust floating on the surface. It would be far better to equip the room with an electric kettle so the guest can conveniently boil water by themselves whenever they wish to.

OVERPRIVED FOR WHAT WE GOT. BUFFET AVERAGE AT BEST

Very good