Hotel O Madras
About Hotel O Madras
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring express check-in or check-out are available to cater to your requirements. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to bottled water.Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.
Amenities
- 24-hour front desk
- On-site dining
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- Smoke-free property
- Air conditioning
Reviews
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Everything
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DO NOT BOOK HERE!! Upon arrival, the hotel demanded a deposit and tried to charge me an unexpected 40 RM "traveler tax." As I had just arrived in the country, I was unaware of this tax and did not have the cash on hand. The desk clerk was extremely rude, insisting I find a way to pay immediately. When I offered to pay with a card despite the high exchange fees, their card machine was broken. I proposed checking in first and then getting the cash, which they allowed. When I got to my room, I discovered that the door lock was broken. As a female traveler, I felt unsafe and requested another room. The staff was dismissive, claiming that the flimsy metal latch at the top of the door was sufficient security. The main door lock was completely non-functional. The room itself was filthy, with stains on the pillows and sheets, and baby cockroaches in the bathroom. Additionally, the room Wi-Fi didn't work. When I reported this, they connected me to the restaurant’s Wi-Fi downstairs, which was still ineffective. Faced with these issues, I decided to leave. When I informed the staff, the clerk seemed pleased that I was leaving, knowing I wouldn’t get a refund. I took my deposit back, packed my bags, and walked 30 minutes to the nearest Airbnb.
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The worst experience had with this property and staff.. No co-operation, no understanding, Bahaving as it's their own property. Think the owner/manager is more polite then the staff.. They said after 11pm can't go out from the hotel! I'm like WHAT! , people come for vacation you don't order me what to do. I'm paying I will decide .. The reason for this rule is Lack of Staff at night .. seriously! Improve your system and for the staff, you're under Hotel Management department so know the basic courtesy.
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The room was unclean?
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The room condition,wash room, cleaning service
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The rooms was not. Clea and I and had bed bugs
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The space and the location was very convenient.easy access to city and the availablity of public transportation.values the money.simple and just nice ?. The bed was poorly maintain.dirty stained bedsheets doesn't have elevator for the all the floors.cant be access by physically challenged person.they doesn't provide remote for the TV and the pictures on it wasnt that much good.
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So noisy whole night , cannot sleep
