La Quinta Inn & Suites by Wyndham Texas City I 45

Lot of construction, try to check in a hr early to attend a funeral they charge me $25.00, I am a repeat customer.

I had a negative experience when I arrived at the hotel. My room key card did not work initially, and I had to go back downstairs to have it reactivated. The staff did not acknowledge the inconvenience or provide any information about breakfast timing. Overall, the poor customer service left me feeling unwelcome and I would not recommend this hotel.(Business trip only stayed one night )

Stayed there because late check out was 1. However

Room smelled like urine they had a fan blowing to dry the carpet. Staff was helpful and moved us to another room

When you walk in the front doors it was nice and clean. Got to the room on the 4th floor and the room smelled terrible.

Arrived to a receptionist, Kimberly, who didn’t great us. Checked in, showered, and a terrible gas smell was smelt throughout the building. The receptionist, walked up and didn’t know what to do. A guest had to call the fire department. We packed our bags to check out and the receptionist told me that I couldn’t get a refund since I booked via hotels.com. The manager then said to call hotels.com and what happened, hotels.com called the hotel and the manager said we could not be refunded. Who in the right mind would stay in a hotel with a gas leak….horrible! Spend more money and stay a better quality hotel.

Very good

Amazing Staff Excellent

Great service Everything was fine

didn't use it The carpet by the AC was wet. I don't know if it was from the unit or the carpet cleaning. They did move us to another room.

Passable

It was Clean and a good location Restroom door didn’t shut all the way.

All good.

Property and room were clean. Will choose to stay here again.

Exceptional

Upon entering the hotel, all I could smell was cleanliness. Our room was clean and smelled fresh. The rooms are nice and spacious. The staff was courteous and helpful. The pool area was nice and clean. The only thing my husband didn’t like was the breakfast. The sausage needed a few extra minutes of cooking. And the eggs less scrambled. And the fruit needs a bit note of a selection.

Clean rooms & helpful & friendly staff.

Location is good. Bad air in room, something smell, recirculation works only when conditioner is turned-on, but conditioner is so loud that it is hard to sleep. On Sunday breakfasts was fine. On Monday there was virtually no breakfast at all. Not even coffee. Room service start knocking and calling after 10am, while checkout at 11am.

Superb

Very clean and staff was great I loved everything