City Express By Marriott Lafayette

The front desk staff Anaya was nice and very polite. She was understanding and did what she could to correct the situation. She is a keeper. The cleaning lady had her baby with her. Always concerned with the child's safety. Will not repeat my visit to this location.

Just okay.

Very good

Bad

It was pleasant

Exceptional

The staff was very welcoming & helpful but overall they were very unprepared for the amount of people staying for a large event. Many days breakfast was not out in time ir they ran out. Management told us that all they had to provide was omelets & the additions meat & potatoes was optional on them. The pool 1st day we went was not enjoyable as it reeked so bad of chlorine I sneezed the entire time & had burning eyes. Our microwave in the room did not work & housekeeping came in even when we had posted not to. They had a shortage of towels & pillows the entire time. For the price, I would stay again with managed expectations.

Hotel was great! Room was great! Service was very great!

Clean and neat

The shower was excellent. Rooms nice and staff very kind & helpful.

The bed were comfortable and the hotel was nice I didn’t like the breakfast they advertise, but they have all kind of stuff for breakfast. Breakfast was very poor and things were not put out until we.Complained

Soft bed and pillows

Room was clean. Close to everything

TV didn't work in room...

Superb

The breakfast was not the best because they was out of pancakes the first morning and didn't have any biscuits and gravy but all in all it was OK The worst thing about the hole stay was the pool closed at 8pm! I actually picked this hotel because of the nice little inside pool but once checked in and all that next morning the pool was packed allday long... Im all for kids having fun but why should a pool close at anytime for adults? But at 8pm is just rediclous,, so we was unable to use the pool at all and was very disappointed in choosing to stay here for two nights with poor breakfast each morning and pool full allday long with 6 to 10 kids jumping and yelling the hole time and then actually closing the pool so early..! I really don't understand how adults can't enjoy the pool at anytime and it would make it easier for everyone to get a chance to use the pool.. Anyway this stay was not my favorite but not the worst nether.. Thx

Very friendly staff, clean rooms, comfy beds, and the breakfast was good. The kids loved the indoor pool, that was the main reason we booked City Express. Would definitely recommend and be coming again. Wouldve been nice to have some options of meds to purchase like benadryl, ibuprofen, aspirin but not complaining at all. Really enjoyed our stay.

Looked on the newer side still smelled like paint. They double charged me for room. When I called they told me I would get a refund. Got charged again. Called again was waiting 20 minutes before anyone picked up and was told they couldn’t do anything to call back the next day and talk to a manager.

Very good

I didn't have a good stay. no hot water at one point, breakfast was a nightmare and property says they have a hot tub when they don't.