WoodSpring Suites Lafayette

It is okay. They need to provide more toiletries, soap and shampoo etc.

It's a nice hotel and very clean

Disappointing

The staff Everything’s old

The staff is great, courteous, patient and go above and beyond. Needs a pool

Exceptional

Blinds in my room would not go down and when I went to the front desk to mention it nobody was there. When I called to mention it the phone kept disconnecting as soon as I asked to speak with someone. Myself and someone else also was staying for multiple nights but was only allowed 2 sets of towels for both days.

It smelled so bad I couldn’t even stay for 5 minutes.

Exceptional

Nothing because I was stuck in a different state with no where to go because the system was down and no one could be check in ...It's was 9pm I was riding around wasting gas and time..

N/A. I made a reservation so one night and they canceled my reservation and never gave my money back

Neat, clean, ac worked great to combat the Louisiana heat / humidity.

Passable

Nothing Not safe environment

Nothing Everything

Staff was helpful Room wasn’t what I booked. The location was okay but it close to a train track to were we could hear it. There was a few dead bugs. No stopper for the tub. The room held moisture and had a wierd smell. The back door is always propped open. There was no ice machine. The elevator wasn’t working at a point in time.

It was quiet at times The staff was completely disrespectful and rude and did not inform me of charges that we're still pending, then told the owner I did not want to pay. So they blocked me from renting due to their mistakes. The beds have bed bugs and fleas. In house keeping does not clean the room, they only clean what you can see.

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Pleasant

Hotel was nasty looking. Towels in room were dirty.