Best Western Lake Oswego/Portland Hotel & Suites

Very good

We stayed one night here and honestly it was one night too long and we’ll never come back. It looks like it’s in the process of being renovated but very cheaply! One of the check in staff was nice but what looked like the manager or supervisor was snooty. The room looked ok at first but the we noticed several patch holes, the bathtub was dirty, the paint was peeling off the ceiling, and the desk was broken. The gym was an absolute joke and the hot tub was dirty. We left the hotel to eat dinner and go shopping and came back to a smell in the room that smelled like sewer. I complained to the front desk, they poured some solution down the toilet, and said that should take care of it. The smell was still there so at 10:30pm I went back to the front desk and told them the smell was still there and if it wasn’t 10:30 at night and my daughter wasn’t already asleep, I would be going elsewhere. The staff apologized and gave me a thing of spray air freshener. I would NEVER stay at this place again! The only thing that was good was the breakfast, which was ok. I could have spent the same price and stayed at the Hilton up the road.

Wonderful property, nice, clean rooms. Friendly reception. Only problem was if we wouldn’t leave our room early it wouldn’t be cleaned. For all 3 of our 5 days stay the room was cleaned only ones.

Passable

Overall great stay!

The clerk at the desk for check in, Jacob, was especially helpful. I was experiencing a medical issue and he helped me find an express medical clinic that was still open and printed me out a map.

Pleasant

Na

Very good

The room itself was very clean. The hallways, and especially the stairways, weren't very clean. Bits of paper, dusty edges and large dust bunnies in the stairways. Windows throughout the property desperately need cleaning, inside and out. Exercise equipment was in poor condition.

Very good

The hotel was clean and very comfortable beds. We enjoyed the pool and hot tub

Very clean room Hallways were not clean

Superb staff, very informative and helpful. The room was nice and clean. I would definitely return!

The highway noise is so loud.

Pool and jacuzzi was very clean and relaxing had a beautiful outside patio and rooms were quiet and relaxing!

Clean and staff was very friendly. Pool and hot tub were out of service and it was the main reason we stayed. Third floor smelled like weed.

The front person in the evening shift was rude and short. The person in the morning was short too. Breakfast was good. Property was clean. People smoking green stuff in the parking lot, probably guest. Pool was not working :(

Everything was great until the last night there was a person up stairs causing so much noise up until 1am but other than that it was great

Would stay again!