Comfort Inn & Suites Lakewood by JBLM

The hotel itself was great. The room was spacious and clean. The beds were comfortable. It was nice and quiet. Plenty of parking. I was glad to see the security camera sign in the parking lot. The neighborhood/surrounding areas were ghetto. It located next to and across from motels, auto shops, tire shops, loan cash store, a gun store, storage place, etc. There were food options around but I would recommend to drive there and lock the car door once you get in, just in case.

2.5 stars

Great staff, Less rooms and quicker property

Good stay. Room was above average. Breakfast was short of a few items

Close to Thornewood Castle Our room was still dirty and not clean when we arrived after three pm, but they gave us another room and apologized for the inconvenience.

It is more of an industrial part of town with warehouses and old motels nearby. But that is very typical of this area. Nice hotel with nice staff. Clean and nice breakfast variety.

Very expensive for the small space. First room, sink clogged. I definitely felt judged for the “price” I paid (I got a good discount). It felt classist by staff (everyone was warmly greeted but I didn’t get the same experience). The place did seem understaffed so I don’t want to be unreasonable.

Good

Coffee was cold in the morning. Breakfast was cold. Had to ask for housekeeping at night. Not good like 5 years ago.

The cleanliness

Staff was always helpful. Responsive to concerns. Will stay again when I’m in Tacoma

We were upgraded to a suite at no extra charge. Nice to have a separate sitting area for TV, etc. Handy fridge. The bedside lamps are nice. Enough outlets and charging outlets conveniently placed. Quiet at night. The breakfast was also good. Real friendly front desk staff. The shower head is really high, wife couldn't reach to adjust it.

Great

Nice, modern hotel convenient to Lakewood and Tacoma. Breakfast was okay, but not the best I've seen at a Comfort Inn. Staff was nice and helpful.

Breakfast was excellent our receptionist was amazing and incredibly welcoming he was very helpful and polite

The gentlemen at the front desk helped us through the check-in process. They were extremely professional. Breakfast was excellent, with plenty of options, including hard boiled eggs, which I enjoyed. The lobby is very attractive and elegant.

Facility was clean, modern, staff friendly, parking area fenced, good breakfast.

Bathroom countertop was not clean and there were only two towels which were a nice size but one for body and one for hair makes someone having to go without…

Exceptional

Quiet hotel off the main area but newer hotel and kind staff. Offers breakfast daily. Easy to get to off freeway