Go 2 hotel by Reliance

It was quite very helpful that a Walmart is just around the corner

Not clean. Cockroach’s were found. First room that was given to us was not clean, beds not made and dirty used towels in the bathroom. Entire place smelled like marihuana and so many people kept walking inside the building. Or smoking right next to the building. So many cops showing up. Definitely not safe or clean.

Good

N/a Everything else, plus I still didn’t receive refund. I didn’t stay in that hotel. The woman at front desk African American was rude and unprofessional. She knew we schedule a room in this hotel and she sold just after we came and lied to us that the room is not available. Then She gave me the phone number to the Wyndham team to upsell me another hotels instead of return my money back. It was at late night and I was there with my children at night in the car tired and tried to find another hotel that night :( only because of her lie. Also location was not safe a lot of crowds were outside smoking weeds and dressed unapproaprited.

Shame on the city for still having this dump open. You’re better off sleeping in the car or on the sidewalk. Disgusting place don’t stay here. I am still waiting on my cancellation everything about this place was awful. Flies, mold, smoke, nasty bedding, nasty bathrooms, drug dealing, everything is gross without exaggerating. Tear this crap down.

No breakfast!! Tweekers throughout!! Somebody opened my door while my lady and I were resting! Never received my refund!! My lady was on the phone for several hours trying to get my refund, but she ultimately gave up! I will be calling today to RECTIFY THIS SITUATION!! Restructuring of the premesis, and better employees. Get rid of riff raff!!

hotel is basically falling to pieces, and also smells really bad, nothing works, I went to the front desk and in about five minutes I heard many complaints from customers, not surprised honestly

Women beware. While staying there for a night, I received the following 3 visits. 1) the maintenance guy opened my door at around 10 pm without asking. Thankfully I had the safety latch on. He asked if I was renting for the night (obviously) and used a walker talkie to communicate with someone. 2) a woman (either drunk or unstable) knocked on my door at 11:00 pm saying she was looking for her husband. 3) the same maintenance guy and another guy knocked on my door at 2:30 AM saying they needed to shampoo the carpet. I never opened my door. I called the front desk numerous times and they NEVER answered. It’s very unsafe! Do not stay here.

Bad

That I had to ask for towels. There was a phone in the room but it was not connected to anything. That I was probably over-charged for the experience, subjectively anyway.

everything i disliked everything.

Nothing Rude customer service, no breakfast, no pool use, didn’t get the room that was selected

Do not recommend this place to anyone until you inspect it!!!!!

The staff at the front desk made my dilemma go away with ease and gave me a room immediately upon arrival.

Dirty, surly staff, sktetchy people hanging around property…never will stay here again.

Bad

They gave my room key to someone who tried to open our door at about 10:30 at night. I slammed the door on the persons hand that was trying to unlock the saftey latch. I called the front desk , they said oh my bad! They were not concerned at all.

None Staff friendly

It smelled like Marijuana EVERYWHERE!!! The lobby was hot, my room had patches of paint everywhere. There was paint on the carpet. Would definitely NEVER return.

Torn and stained towels, black bathtub, bloody toilet bowl, not a single bottle of toiletries, terrible internet, they said breakfast was included but there was no coffee in the room or anywhere in the hotel, terrible pillow