Jet Luxury Elite at The Signature

Toilet continues to run after flushing it. When I called the front desk they informed me I would have to contact Expedia about the problem . The tv in the room didn’t work the first 12 hours after check in. Valet parking became full and had to walk from the mgm grand self parking after a long night of partying. Definitely won’t be staying here again

Third-party for towels had to call another number for towels. No housekeeping had to pay $100 for a housekeeping fee if I wanted a clean had to pay for valet and it was suppose to be included with the trip

This place is a dump. The rooms are ratty. We checked in and our air conditioning did not work and water was backed up in the sink. We went to the front desk and told them and checked out. They said they entered our concerns in the system. We tried to get a refund through Expedia. Expedia called the location and said they would not refund because we did not call engineering. We actually went downstairs and told the person at the front desk. They entered our concerns, but the staff on the phone with Expedia said they had no notes and disconnected the call. This place is shabby at best. The staff does not care and honestly some of the guests we saw there were questionable at best. Much better places to stay.

Great location with spacious rooms and very quiet.

Nothing

An amazing stay my wife and I had a great time. Everything went smoothly from the staff to the beautiful room. We’re already planning our next stay

The property was as published, clean, and the staff were courteous and helpful. The property location is outstanding, and we enjoyed every single day. A place to stay!

LOCATION LOCATION! With complete access to MGM casino and resort pools etc. everything was just a walk away. Monorail stop within casino. Walk to strip was quick without leaving the casino [ summer time heat was no joke 110* +] Room was great with nice view. Well equipped [ stove, dishes, fridge, etc] will definitely book here again

The room is extremely outdated! The carpet was dirty. The front staff was straight to the point not very polite when I called and had a question. Great access to MGM Grand. An easy walk. I don’t think I would stay here again.

Love the vallet parking

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There was no maid service. The tv didn’t work even after the got it to turn on. No amenities. The hotel staff was friendly, but room was managed by another group. I will not stay here again if I return.

Hey luxuries privately owns the condos so you can’t get front desk assistance. They do provide plenty of towels and extra bedding/pillows. It is connected to the mgm grand, but is still about a 7 mins walk to get to the casino floor. The bathroom and jetted tub were nice. The view was wonderful. The staff was great dispite limitations. Bellhops were awesome, valet however did minor damage to my vehicle. Not enough to fuss over, but enough to be annoying. Total of about $100 worth of damage. But didn’t hotrod dispite the temptation.

Rooms are a bit rundown. The sheets on the pullout bed were stained and ripped

Room was clean and spacious. Comfortable bed. Nice shower and tub. There is only valet parking which may cause a bit delay.

Il faut appeler a un numéro écrit dans la chambre pour que la chambre soit fait, c'est gérer par une compagnie externe, ce qui est décevant quand tu veux des serviettes supplémentaire

Our room was very spacious and comfortable. I like that we had a few pool options with MGM.

Great for family with kids

Great hotel.

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