Microtel Inn by Wyndham Albany Airport

Needs an elevator!

Très bien!

Minimal breakfast, not that good. Room was not that cool.

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Great stay close to the airport!

There was no Power at the hotel and the manager was away, the person at reception could not find out when the power would be back, I asked for a refund/cancellation but was told it's an Act of God and they were told no refund no credit. There were about 20 persons outside in the parking lot that have been waiting for 2-3 hours and were also told no refund. I have stayed at this place many times, but this is how you lose a customer. the attendant told me that she could not refund me because I checked in, but when i checked in she never said that if I checked in and in 2-3 hours if power is still out that she could not give me a refund. I arrived around 5PM and finally gave up at 8:15pm as they would not budge. MICROTEL NEVER AGAIN. Mr. Hotel Owner, here is your $100.00 of negative feedback.

I have requested a refund because when we arrived there, there was no power. The staff was very kind but had no idea when the power would be restored.

Room was in an awful location. Had to listen to people coming up and down the stairs all night long, slamming the stairwell door. The room had bugs, and was in poor condition.

Place smelled like a urinal. Dirty towels.

Room was clean, but no elevator was a total let down, as I had a huge suitcase to lug up the flight of stairs, no offer to help at all!

Very good

Very good

Good

Took 40 minutes past check in time for room to be cleaned and ready. Limited English. Microwave barely worked. No elevator.

I’ve stayed here many times and it’s a good resource especially if you’re going to the airport. Microtel rooms are small, hence the name. This property is well maintained for the most part. There are few accommodations for those with disabilities. Front door is a double pull, pull exercise and there is NO ELEVATOR, something I always seem to forget until I’m here. The halls are long and carpeted which make pulling luggage tedious or problematic. The rooms and beds are comfortable and the staff is friendly.

Staff was nice, no elevator, rooms were old and some rips in the bedding.

Average for the location. And no shuttle to airport.

Location was close access to the highway. Some outlets were loose.

I had a very late arrival. But the staff person was readily available and welcoming.

The room was nice and clean however the mirror that was glued to the wall above the head board had been removed and the glue used to hold it in place was left on the wall. It appears that is was liquid nails bonding glue that dried extremely hard and had a razor sharp edge! In the middle of the night as I reached to adjust my pillow I sliced my finger open on the glue!