Avenida Palace

Exceptional

Superb

Superb

We had a wonderful stay at Avenida Palace and were genuinely impressed by both the hotel itself and the level of service. What I particularly appreciated is that this is a historic hotel where you can truly feel the atmosphere of another era. However, unlike many historic hotels where “old-world charm” can sometimes mean worn-out furniture, tired fabrics, or rooms that simply feel old, Avenida Palace has managed to preserve its character while providing a very high level of modern comfort. Our room was spotlessly clean and beautifully maintained. Everything felt fresh and comfortable: soft, clean towels, bathrobes, slippers, and all the amenities you would expect from a high-quality hotel. The housekeeping service was exceptional — the room was serviced both during the day and again in the evening as part of the turndown service, with little chocolates waiting for us at night. These small details really make a difference. The staff were consistently warm, attentive and professional. It is clear that the management pays great attention to detail and has created a very high standard of service throughout the hotel. We also loved the atmosphere: the hotel is elegant, peaceful and quiet, without the usual hustle and noise you sometimes find in large city hotels. Even at breakfast, the atmosphere was calm and pleasant. I would especially recommend this hotel to people who appreciate history, classic interiors and old-world elegance. You really feel as though you are staying in another time — but with all the comfort and cleanliness of a modern luxury hotel. There is only one area where I think there is room for improvement: breakfast. The selection could be a little fresher and more refined. Some of the fruit and vegetables seemed to have been prepared quite a while in advance. We also tried the Eggs Benedict, but unfortunately they were not quite what we expected — the eggs were undercooked/flat and the sauce was far too acidic, with too much vinegar. That said, this is a relatively minor criticism compared with everything we loved about the hotel.

Breakfast is outstanding and it was great to see Jose still there after so many years - a true professional! The location of the Hotel is exceptional to what we want to see in Lisbon each year. The interior of the hotel and the rooms is spectacularly maintained, and staff is extremely helpful - specila note to the over night concierge Jaoa - our good friend from 20 years ago, and to Paulo for assisting in transportation The room 518/519 bedroom was not too sound proof and the first night we could hear someone's TV at late night hours. Minor inconvenience

The breakfast is one of the best things about the hotel! It is great The attitude of the lady who does the check-in at the reception.

Smart, comfortable, perfect central location

Exceptional

Hotel location is Ferb doesn’t get any better. Fantastic breakfast is every morning first class. Only one complaint the TV. It was hard to find anything in English but then again we were not there to watch TV. We were there too. Enjoy Lisbon and we did.

Exceptional

It is the third time we stay in this hotel snd everybtime it is an absolute pleasure! The staff is exceptional, the interior beautiful and luxurious, the breakfast delightful.

Exceptional

Nice old world ambiance. Very good service. Great location in city centre Coffee at breakfast could be much better. Maybe have 2 modern coffee machines available for guests to serve themselves(?)

Room was beautiful. Breakfast was amazing. Liked everything about it!

Exceptional

Exceptional

Exceptional

The breakfast buffet was lovely. Huge selection, fresh fruit and a very comfortable environment. The bar area was beautiful and relaxing. Enjoying the evening music, drinks and the fabulous chacuterie board. Our server Bruno was outstanding. No complaints