Comfort Inn & Suites Liverpool - Syracuse

Good

Room was not ready and was given to me. Had to wait for it to be cleaned before I could access. I think this was very unprofessional.

My room was ok, the carpet was not clean ( looked like dog hair) end of carpet was all coming apart. No exercise room.

The staff was very helpful, food and amenities were great. Would stay again and highly recommend

The breakfast area was nice with fresh fruit and standard hotel affair.

It was a good affordable stay

Had a good time

Overall my stay was great.

Parking was easy - staff was helpful. Room could have been cleaner, cobwebs on the ceiling in the bathroom. Tub bottom had no grip and was a serious slip/fall issue - regardless of the safety bar. Bed sheets were low quality microfiber, fitted sheet continuously came off the mattress. Room was not equipped with a smart TV which was very much a disappointment.

Dirty toilet, booked through hotels.com. tried to reach out to them about compensation with no help in sight.

The breakfast needs more variety. We stayed 4 nights and each following morning they had the same scrambled eggs and link sausage. Maybe offer omelets and bacon, or at least some change.

Our room was clean, quiet and comfortable. We would stay again.

Very nice stay.

It was a good stay over for an appointment in Syracuse. Property could use some care. Staff were really really good.

Staff was helpful

This is a cheap hotel so I went in with low expectations. I'll start with the staff was very nice. Check in and out was good no issues.The location was great. I was able to walk to dinner and a grocery store near by. Very safe area to be in. Then there are the issues...The light in the room was partially pulled from the wall. The shower and sink didn't drain they were both clogged. The mini fridge area had something splattered across the front like they never get wiped down. And the floors in the room had crumbs on them like they weren't vacuumed. The floors in the elevator were super gross and so were the stairs.

Easy to find, hot breakfast, pool. Comfy clean beds. 100% recommend if your flying in or out. 15 min easy drive.

It was great part of town. Staff was friendly and helpful. Rooms were clean and the bed was so comfortable.

Stayed at the hotel for a week. It’s great for its price. Staff is friendly and trying to maintain hotel clean. Walking distance to Wegmans, Home Goods, Walmart and a bunch of other stores. Area seems to be on up and up. I would definitely stay there again.

.