Delta Hotels by Marriott Liverpool City Centre

Great location just a short walk from statiin. Very friendly, polite and helpful staff. Lovely clean room, comfy bed. Nice food and very good breakfast choice. No quiet lounge area to sit only bar area which was very noisy.

Very good

Great location, polite and helpful staff, clean, large rooms with nice view (ours of the park), mini-fridge.

Superb

Excellent location Clean comfortable rooms Well stocked vending machines but very pricey Helpful staff Only complaint room wasnt ready at 3 o’clock but after a short wait they allocated another room so soon rectified only a minor detail

Good

Close to lime street station and shopping centers Very clean , comfortable bed Very noisy with window open especially with deliveries to nearby restaurants at 4am !! Reception staff very miserable and rude

Great location for train station and all sites

No fridge?

Superb

Exceptional

We stayed here while visiting Liverpool with my elderly parents. We chose the hotel mainly because it is so close to Lime Street Station, as we wanted to use Liverpool as a base to explore North Wales. For us, the location worked really well. What made the stay particularly enjoyable, though, was the staff. Everyone we dealt with was friendly and helpful, and they really did go out of their way to make things easier for us. At reception, Valentina, Alexandra and Liudmyla were all lovely. My mum needed an extra chair and an extra duvet for the room, and both were sorted out very quickly. Nothing felt like too much trouble. A special mention also to Beata from housekeeping, who kept our room tidy and made sure the toiletries were regularly replenished. With my elderly parents, having the room looked after properly made a real difference. There was one evening when the staff went particularly above and beyond. We had been to Llandudno for the day and stopped at a local pub for dinner. Unfortunately, we then realised that the last direct train back to Liverpool was leaving in about 20 minutes! We just about made it back to Llandudno station in time and arrived at the hotel with our dinner still packaged up, but obviously hadn't had a chance to eat it. I asked at reception if there was any way the food could be reheated. Valentina immediately helped organise it. Richard from the bar and the kitchen staff then reheated the food and, instead of simply handing it back to us in the containers, made sure it was properly laid out on plates for us. It was such a small thing, but after a long day with elderly parents, it meant a lot. That kind of thoughtfulness is what you remember from a hotel stay. So, yes, the location near Lime Street was the main reason we booked this hotel, but the staff are the reason we would happily stay again. A big thank you to Valentina, Alexandra, Liudmyla, Beata, Richard and everyone else who looked after us. nothing.

Exceptional

Very good

Overall, our stay was nice. The room was cosy, clean, and comfortable, with all the essential amenities. The staff were cooperative and helpful, particularly Alexandra, who welcomed us warmly with a smile and great hospitality. Our main concern was security. The elevators did not require a room key card to access the guest floors, meaning anyone could easily reach the accommodation areas. This is an important security issue that should be addressed to improve guests’ safety and privacy. We also requested daily housekeeping at check-in, especially as we were travelling with children. Unfortunately, our room was not serviced throughout our three-night stay. In addition, the air conditioning did not cool the room sufficiently, even when set to 18.5°C, the lowest available setting. Despite these shortcomings, we enjoyed our stay overall and would recommend the hotel, particularly if these issues are addressed.

Very good

We looked for an hotel close to Lime Street Station and the Delta was ideal. Warm welcome on arrival and the receptionist was very helpful with ideas on where to visit and the restaurant areas. Room was big, very well equipped and clean. Breakfast was very good with a variety of choice. The bar was very good as was the outside patio which was well received given the hot weather. Nothing really the hotel met all our needs.

Helpful staff, good breakfast, near to the train station

It was nice and clean. And located close to lots of shops. The breakfast options were not fantastic. No hot chocolate and just one machine that makes coffee and tea. So the queues were long for that and it didn’t even make hot chocolate

Good