Econo Lodge Inn & Suites Lodi - Wine Country Area

All good. The staff was super friendly and helpful and the desk clerk even remembered me from my last stay of 4 months prior.

Had to call to get my deposit back.

The property is hard to find. GPS led us to metal fences with no signage, and we had to drive around to find the actual entrance. We arrived at 8:30 PM and had to wait 10 minutes for staff. I saw two employees lock the door while doing other tasks instead of greeting arriving customers. Check-in took 30 minutes. The owner/manager was extremely rude and dismissive regarding a payment issue that ultimately turned out to be the hotel's mistake, not ours. The keycard they gave us didn't work. We had to walk back to the office, and it took them several minutes just to open the office door to help us. The listing advertised 'breakfast included,' but there was only a cereal dispenser. There was no milk, no eggs, and no juice. In 20 years of traveling, this is the worst customer service and management I have ever experienced. To top it off, I witnessed the manager park their personal pickup truck in a designated handicap parking space.

The room was only adequate. Bedspread was worn, but everything was clean. I was not given any information about a breakfast, if that should have been included. Since I was in town to visit family it was passable. I probably would pay more to stay elsewhere next time.

Right off the freeway…and clean!!

W

Clean room and nice staff Clean in inside the room and outside

Good

The staff were helpful and friendly. It was on a busy road but thats normal. I didnt hear much noise.

It was on a busy road but thats normal. I didnt hear much noise.

Very clean room nice pool staff was very nice

close parking Filthy mess and unsafe area with homeless wandering the parking lot all night long triggering car alarms to go off. When I first got to the room there was eminence of dog poop in multiple spots in the room. Since I prePaid for the room I went and bought gloves a mop disinfectant and cleaned myself. Then the big red 2 to 3 inch red Sacramento sewer cockroaches came out. I complained to the front desk and they said they’d send somebody to spray but because i had my dog with me, i said no because i didn’t want my dog sick from the pesticides. The manager then called said they’d have me switch rooms but because i had cleaned the room for hours, i didn’t want to have to clean another so i stayed. I did develop a skill for putting a plastic cup over the carpet cockroach and sliding a paper cup under it to carry it outside as the disinfectant spray only slowed them down but didn’t kill them. I am sure my blood pressure went up over this whole experience. Also TV dish was programmed to only run an hour and would shut off every hour and you’d have to contact a satellite to reconnect and that took 15 minutes so you missed what you were watching. The water pressure in the shower. and toilet were extremely low so hard to wash shampoo out and you had to flush 3 times to get it down.

Poor

Good

Hotel was in bad area next to a adult porn store ,bars shady neighborhood misleading hotel pictures on website could not stay there unsafe

I liked the cleanliness of room There was no breakfast , only 4 slices of bread and a bin of cereal , they didn’t had anything else .

There was no breakfast , only 4 slices of bread and a bin of cereal , they didn’t had anything else .

Exceptional

Very good

Great location. Big room. Great air conditioning. Good shower. Good parking. Pool. Not real clean around the grounds.