Safestay London Elephant & Castle

Location, and bar. Amazing staff, michael and kieran help me with my booking because my english was very bad

Staff us really friendly helped me to get my stuff updairs thanks ti Ali No lift

Pleasant

Check in was done quickly. I did not have any problems. The rooms were clean. They still put me on the second floor. I prefer the ground floor. I don't like the stairs.

It's location The toilets downstairs for 2 days were blocked with poo . The bedroom itself was not cleaned properly , false nails and public hair in the bathroom . Night time we couldn't sleep properly as had the constant smell of weed wafting through the window . Breakfast was £9 PP and it was the worst I've seen . Toast . 2 cereals . A few chicken sausages in a bowl ( which were vile by the way and were like mush inside ) a few slices of cheese and ham , apples and croissants . It was terrible to be honest I don't think it was worth the price we paid . We have stayed in much better places

* Good value for money. * Friendly and helpful staff. * Very convenient location, with nearby bus and metro/train connections to central London. * Supermarkets and several fast-food options are available on the same street. * Breakfast starts early, from 7:00 a.m. * Rooms are cleaned daily. * The mattress is decent and appropriate for a hostel. * Some rooms, including mine, have private bathrooms. In my room, the shower and toilet were separate, which was very convenient. * The shared bathrooms(the corridor ones)also offer good privacy, with one person using each shower or toilet at a time. * The room was extremely hot. I understand the hostel cannot control the weather, but as it was already the fifth heatwave in the UK, I expected better preparation, such as having more fans available. There was only one small fan for a room with eight people. I asked for another one, but was told there were no more available. Even after the temperature in London dropped by more than 10°C, the room was still very hot. Everyone in my room experienced the same problem, and we were waking up every two or three hours sweating and struggling to sleep. * The corridors were also very hot, and the bathroom in the room had no ventilation, which made also really hot. * There is no elevator, so you have to use the stairs. * The area is not the nicest in London, although considering the price, this is understandable. * Some people experiencing homelessness regularly stayed in the hostel’s outdoor/common areas, and I also saw the same people sleeping on chairs in the reception area. They did not bother anyone, but it was still uncomfortable. The lobby bathroom was consequently often extremely dirty and, at times, practically unusable. * Breakfast could have more variety. Since it costs £9, I think it would be nice to have different options from one day to another rather than the same selection every day.

Very good

Convenient location. Clean facilities

Great location. Modern and clean. Staff were amazing. We got a private dorm for two adults and four kids. Was absolutely fine for families. We went during a heatwave and one fan per room was rather sweaty!

It was a lovely stay, amenities and environment. Some kitchen amenities can be provided.

Close to a tube station and bus stops right nearby. Decently clean rooms and comfortable beds. Generally felt safe in the area at night. Bathroom attached to the room was a little unclean and building is loud at night.

Bad

The location and the ambience House rules are not strictly enforced

Very good

Friendly ,helpful staff ,location

I didn't have breakfast. N/A

Clean No lifts. Lots of staircases to climb to get to level 3 if you have luggage

Good location and good value The wall hook rack is same side of shower head. It’s easy to make the cloths wet

Exceptional

Nice cheap spot in central london to stay, nice pastries in breakfast the toilets are quite dirty, the hand wash dispensers are broken, no shower gel, breakfast was not good in general