Carlyle Inn

The hotel is in an excellent location, close to many good restaurants/cafes, and a reasonable 30-40min walk to Rodeo Drive and/or Grove. The rooms are spacious, and the living/sleeping area is very funky and modern, with an updated bathroom. I booked 4 rooms as I was travelling with friends, and 2 of the guests were selected as guests of the day to receive an upgrade. Rabbit Coffee is about a 5-minute walk away, which is a hole-in-the-wall cafe run by an ex-Aussie who makes excellent coffee for those who like more Australian-style coffees. Whilst manageable and the area is not noisy, the rooms do not have much soundproofing. Noise from neighbouring rooms and conversations in the open area can be heard. Given we were out most of the day & went to bed around 11pm or later was not a major issue for us. I booked 4 rooms under my name using Booking.com and specified the names of the occupants of each room. Strangely, all messages about pre-check-in forms, hows our stay, and checkout plans while coming to my email/phone were addressed not to me who made the booking but randomly 1 of the other guests and not corrected even when I pointed this out via Booking.com messages or at check-in.

This hotel was just what our family needed! Comfortable beds (even some of the pillows were down!) perfect location, and helpful staff. We'd definitely stay there again next time we're in LA.

All the plugs did not work we couldnt charge our phones, couldn't sleep my phone was on 10% and was afraid to miss my alarm in case my phone died & then they had fire alarm testings at 8am until we checked out.

Do not rely on the pictures showing here they are not updated , paint in building needs to be redone, lobby smelled combination of room deodorant with tabacco, be prepared to pay extra $$ for parking is not included in room price. Request room to be cleaned if you stay more than one night. AM staff was ok night shift lady was not too customer service friendly . My experience i would not stay there again for the looks and service its over priced.

Location No service

a habitacion muy bien no limpiaron la habitacion que porque no se pidio y los servicios no son los de la publicacion

Barbara & Rodrigo & everyone else were very helpful . You can walk to a few restaurants & the area where the hotel is situated is very safe. The hotel is quiet at night so you can rest peacefully.

Superb

The hotel is more funky than fabulous. Not well maintained. Not inviting. Not sound proof. The room furnishings were a bit shabby. The closet door wouldn’t open all the way. Credenza wouldn’t open in one door. Bathroom looked okay but the faucets dripped. The room (2 doubles) was small. Parking was convenient. Location is shabby along Robertson but conveniently located to Beverly Hills. Street noise very loud. The person at check in was not customer service oriented. There was an issue st check in and she made it our problem and was not helpful - at 1:30 in the morning. It was a bad start. The pictures and description did not really align with the reality of the property. The price we paid was way too high for the product.

The pictures shown on Expedia are not accurate at all, I felt very decieved by how the hotel looked online vs in person.

It was nice to have parking close at $30 extra a night but we asked for a quiet room due recovering from surgery and got room 307 with very loud people above us all through the night and the a/c was so loud that it shook the room. Was not in a position to physically move due to surgery so was absolutely miserable. The staff said we should have called the front desk to be moved. Nice enough people but the rooms are small and loud. At least 307 is.

Very nice, No restaurant or bar but will definitely stay there again.

Unfortunetely they charge resort fee and also old furniture.

This was the worst hotel and most misrepresented place i have ever stayed at. Nothing like the pictures. Filthy my kids refused to even use the shower it was so bad. Worst experience.

The staff was all incredibly kind and accommodating and the rooms are great! Will definitely be back on my next trip!

The hotel is ok, a little outdated compared to the pictures shown online. But it is clean and beds are comfortable. The stuff review is based on the person doing the check in. We arrived around 10:00 pm and the lady was rude and disrespectful. The stuff in the morning was great, and completely the opposite to the one doing the check-in. I recommend supervising this person because without her attitude, the experience can be very positive.

Very pleasant staff, rooms clean

Rooms were smaller than expected and in photos Parking is 30 dollars, but through expedia we got it for free Air conditioning is very good No breakfast included Location is good Not worth the money because of the rooms and breakfast only rest everything is good

Barbara and Rodrigo were so friendly and welcoming. All the little touches really made the experience a 10/10. I will definitely stay again. Good job Carlyle

It looks less new than the photos and just felt a little unclean.