InTown Suites Extended Stay Louisville KY - Northeast

I was not impressed with this place at all. It was not nearly as nice as they advertise it to be. The Premium room might be larger but the Upgrade room was quite small. Felt very cramped in it. Would not recommend this place and would not stay again.

The rooms were clean. Being an extended stay, I expected standard kitchen gear. There was nothing to cook with, eat on or with. No pots/pans, plates, flatware, utensils. Just a 2 burner stove. You did get 2 disposable plastic cups, 1 hotel size bar of soap, and you received 1 roll of toilet paper to last 2 people a week. They sent you home with the towels. They didn't want them back. Office hours were very short. Opening at 11am closed at 6 I think. Staff was friendly when they were there. They were repairing the stairs while we were there. There weren't any 1st floor rooms for ADA access. The elevator was more work to get to, then back to the room, then just fighting the stairs when available. It was priced low, but I did expect a little more then we received.

I booked 8 nights at InTown Suites Extended Stay Louisville KY (Northeast) but had to leave after just 3 due to fleas in the room—one was literally jumping on my 5-month-old baby's face. This was horrifying and completely unacceptable. I reported it to the front desk, but the staff offered no help or refund. The room was clearly not properly cleaned, and I’m still waiting for a resolution. I strongly advise others to avoid this property.

The location is convenient. The staff have been friendly and helpful..

My family and I had a great stay. It was quiet…the neighbors were friendly with each other. It’s close to a lot of shopping, dining, package store, urgent care. This hotel does provide your towels and rags but you are on your own with pots/pans, cleaning your linen, getting more tissue etc. The staff do visit your room within the first 48hrs for things they may to note to fix or whatever (the guy was very polite and professional) Our housekeeper visit us once to change a/c unit filter and make sure everything was good. She was very kind.

Wonderful property, would stay there again!

Absolutely great company an people working here

It was quiet, nothing fancy but it was convenient and reasonably priced. The room as are dated but they was clean and comfortable.

They failed to honor the reservation, and informed me they're would still be a charge on my card as "I" would have to cancel the reservation (when they did not have the room available) after the time had passed that I could do so without penalty. Staff was rude and dismissive.

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Idk

The room was clean, but we had to look at 3 rooms to find one that didn't smell like tobacco smoke. I think it should be stated that although the room has a refrigerator, oven and microwave, there are no dishes, bowls, eating utensils or pans. There are also no hangers. The one soap that was provided was very small and got used up before the week was up.

Nothing, was not accepted.

Two of my team members stayed here for a three week trip. Good location and friendly staff. Everything was clean and updated. Would recommend for a longer stay where a kitchen is more essential.

The only issues we had were that dishes and cooking pans were not provided as the listing stated, we had to buy our own, there was a heavy marajuana odor outside and while going to and from our room, and there was a steep price increase from week 1 to week 3 of our stay, about $100 more per week, even though the room price showed as being the same, fees and taxes increased steeply.

Staff was friendly and helpful. In a safe area. Near many restaurants and shopping

Clean rooms. Stove, microwave and fridge all functional. Ample parking. NO water pressure. Nice channel package. Had to ask to have my room cleaned/linens changed. Wash your own towels

It was ok