Kapok Hotel & Resorts
About Kapok Hotel & Resorts
Kapok Hotel and Resorts provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around Yilan.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. Several chosen accommodations at Kapok Hotel and Resorts have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Kapok Hotel and Resorts. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors staying at Kapok Hotel and Resorts have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. License Number(s): 184 & 194
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Spacious room. breakfast need a little more options after day 1 // maybe better if we went out for breakfast sometimes it was generally ok though
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Exceptional
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The hotel is at a very good location which is near to the night market. The hotel is a bit old. It would be better if there is an upgrade on the facilities.
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Air-conditioned is not stronger, and noise
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Clean and clear, breakfast is yummy. 3-5mins walk to night market and it’s very convenient
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Location Toilet bathtub without curtain and water splashes on the floor, no door at the toilet washing area since the showering area is still visible to outside view, breakfast seating too limited and since always packed. We have to skip breakfast
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Just beside the night market Some of the facilities look dated. But overall very clean
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Location is within walking distance from Loudong Night Market. The flooring is too cold. And the toilets have flimsy glass doors. And there are little tables and chairs for use.
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The location is excellent, right next to the night market. The rooms were not clean, the shower in the bath tub was not very functional, and poorly kept condition. It was difficult and also slightly dangerous to climb in and out of.
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Nice neat value for money Nothing , a staff comment my toddler is rowdy behind our back. That’s not nice. The other staff tried to be nice.
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Staff were very polite, nice and professional during the 4nights we were there. Location is pretty good, 2min from the best night market in luodong & yilan. Rooms were big and generally clean, maybe just needs some updating. Bathroom could be kept in better condition. breakfast spread was not bad but could be better (same food for 5days). Need more hooks and rails to hangs clothes and towels.
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Variety of food not much The toilet design is a failure
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Passable
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The parking lots can be reached with the car lift, the entrance is tight.
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Night market at the door step, very clean and staff were very friendly to make sure our stay was pleasant! Sound proofing was superb as well. Nothing
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The location is really near Luodong Night Market. It's a major night market in Yilan and the most fun. 1. The room is too cold. We tweaked the temperature already but it doesn't become warmer. We had to turn off the aircon if not we will freeze. 2. The lights in this room are very badly placed. It's very dark and there are not enough lights. The light control is also very bad, we had to figure out the light control panel beside the bed and it doesn't work well. 3. The pillows are too low and flaccid. It wasn't good to sleep the bed.
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Passable
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We thought the air condition did not seem to work initially but later found that the temperature control can be override by the hotel staff.
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Like to commend particularly on a hotel staff, Mr Lin Hu Ge. It was a cold night, and Mr Lin took the initiative to buy a take-away packet of local hot noodles for my mum, as he was concerned that she (senior age), from a tropical country, may not be used to the cold weather, It was a very thoughtful gesture, and the noodles were delicious.
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The location was good,just next to the night market. Plenty of restaurants,convenience stores and shops nearby too. Breakfast was carefully prepared and of a good variety. Heater and dryer were great in the toilet. Keeps the toilet nice and warm. Staff can be friendlier (but they were really serious in their work and do listen intently).
