Crystal Sands

Unfortunately nothing. I left the hotel after two days. Need a massive renovation.

Close to everything They didn’t clean the room for our 4 day stay .. I had to ask for clean towels and clean tea cups and more tea bags

Amazing location to get exposure of Ocean beauty, activities and variety food. Nothing in particular...

‏The only positive thing was the friendly staff ‏Very disappointing experience. The bathroom had a bad smell, the hotel was extremely noisy, and you can hear every sound from outside. The room was small and looked completely different from the photos shown online. The price was expensive for what was offered, and the food was also poor. The only positive thing was the friendly staff. I paid for five nights but couldn’t stay more than two due to the noise and bad smell. Overall, a very bad experience

The breakfast and other meals are ok. Staff is very helpful.

- This is my second review for this hotel, and unfortunately, the situation has not improved. We had to leave after just one night because the hotel was clearly under reconstruction — the rooms were destroyed, dirty, and in no condition to accommodate guests. It has reportedly been like this for the past three weeks, which makes it even more unacceptable. We immediately requested a reimbursement through Booking.com, but to this day there is no result. The manager, Sajith, has been completely unresponsive to my messages and has ignored Booking.com’s request for confirmation. It feels like they are just waiting for me to forget about it — but that’s not how responsible management should operate. Please take this into account before booking. Think twice before coming there.

The crystal Sands location was close to boat dock which good to find out. Their facilities are really bad. First they gave us the room at the top. We went there. We figured out that the wifi is not working. After that there is wardrobe in the room. We dont know how to hang our clothes in the room. Then the electric kettle not working, the TV is not working. We gave complain about the room. They told us that we are finding a solution to solve this and they gave the solution to change room not immediately but after the next day, we only booked the hotel for 2 days but already 1 day passed in the bad room which is really disappointing

Good location Do not book tour from this hotel . We had very bad experiences take nurse shark tour from this hotel 1. Hotel told us that the tour pick up 9am . We waited at hotel lobby since 8:50am but the tour is not start until 10:30am , almost 2 hours waitting . 2. The most terrible is : 23 customers on this shark tour but only 15 snorkeling gears and only 5 snorkeling gears are works , all other 10 other gears are broken and damage . We must to take long turn take gears . Few family must wait almost 2 hours for take turn to get a gears . Terrible! The most priority for shark tours is snorkeling gears but they have not have those while gears is not expensive to purchased . Waste time , Bad service

STAY AWAY to book tour from this hotel ,bad services , waster time , waster money . Water flood over dinning room & Lobby . Sand Crystal Hotel told that the tour pick up 9am . We waited at hotel lobby since 8:50am but the tour is not start until 10:30am , almost 2 hours waitting . 2. The most terrible is : 23 customers on this tour but they have only 15 snorkeling gears and only 5 gears working, all other 10 ofher gears are broken and damage . We must to take long for our turn to get snorkeling gears . Few family must wait almost 2 hours for take turn to get a gears . Terrible! Please improved your services, you can not rip customers like that . The most priority for snorkeling is gears but you have not have it while gears is not expensive to purchased . Waste time , Bad service

the reciption 2 ladies were so kind and helpful.

It was construction next to the hotel and noisy at the day, and coverage of wi-fi at the back side room is very poor

Need a serious renovation.Mold in bathroom

The location of the hotel is great. The front desk staff was very friendly and accommodating. Wifi doesn't really work. They were rehabbing the room across from me. At 11PM I asked the front desk to have them stop - the construction did not stop. I went down to front desk multiple times and eventually security told them to stop at 2AM. At that point I stood by my door until I was sure they were actually stopping. The next morning the front desk apologized - but then that evening they did the same. Another guest and I put a stop to it around 10PM. My room and my friend's room had water leaks above our beds. Water was dripping down on us while sleeping. In my room the balcony door did not completely shut. I felt the staff did as much as they could to accommodate guests (outside of construction), but we wished we would have picked a different hotel.

great ambience

Location and staff. Aircon bad. Pillows old hard . The place is overpriced and needs maintenance. The shower was missing a door. Better to stay at Kaini chain the beds more comfy and the pillows more bigger and fluffy. And the breakfast better . The dinner buffet Was horrible .

Good location

They do daily cleaning, staff were nice Internet was so weak. we ask for several days to fix but until we check out still not working properly

Staff is the best asset in all Maldives, people is just lovely and they always make their best to provide a world class service!! I could certainly find things to complain about but I just simply won't.

very close to the jetty, nice view from the room, nice breeze from the sea.

Close to the beach