Extended Stay America Suites - Huntsville - Madison

My dad and I stayed only one night, parking is plentiful, staff is helpful, room is super spacious and clean. The things that weren’t great were that there were no towels left for us, thankfully my dad had brought one from home. We were in a hurry so I didn’t bother calling the lobby, but towels are essential. Breakfast is a joke for a hotel of this big, their breakfast of open from 6:30am to 9:30am. We got there at 8:20am, no coffee, (rooms have a kitchenette but no coffeemaker) 4 bags of muffins and that’s all they had. Really…pathetic, I stayed at a SureStay near H’Ville a much smaller hotel but their breakfast was excellent. I get that’s it’s free but at least provide coffee? Hey at least it’s clean though?

I like where it is and it was a good price. The air-conditioning unit was loud every time it would come on and off. The tub was not clean. I also got up to use the bathroom and their was a cockroach on the bathroom counter.

I slept all night. The out side of the tub was dirty

It was Great!

This hotel really gives you a home away from home experience. I recommend it.

Key fobs did not work. Attendee did not speak to you and was hard to hear. Bathroom was not clean and room had a horrible smell.

Facility room-key machine was broken and no keys could be assigned/generated. 1-2 day wait for parts, staff offered to let us in/out as necessary. They let us cancel and go elsewhere.

Everything was in Tip Top shape. Would stay here again

The room wasn’t clean.

As I stated in my ratings the room was great the staff was great the room was spacious it was bright it was clean it was comfortable for my fiance to ride his scooter and to use his walker the bathroom was just super duper large enough for him to roll in being a handicapped person in the shower was set up perfectly for a handicap person everything in the room was great The only disappointing thing was not having any TV the cable was out and I didn't see like a little discount of anything for not having no TV because I'm sure having TV is included in the bill so if you don't have TV it should be a deduction 10% 15% something for not having no TV. Also we had a beautiful king size bed but it was incredibly lumpy and uncomfortable.

Clean room , great staff

They cancelled my reservation and I slept in my car. I got down there at 1am and they had cancelled me out.

Exceptional

It appeared to be new. Very clean. Staff was very eager to help with everything and with a smile. Had 2 pets that were welcomed without question, and plenty of places to take them out around the property. I give it a 9/10 overall.

The room was clean, staff was nice.

I did not have a blanket my first night. There were bugs in my bathroom the vending machines charge you more than advertised

My room wasn’t properly cleaned. There was a dirty sock under the chair, trash under the bed, and the night table needed to be wiped off. Also my TV didn’t work and when I attempted a room change that TV didn’t work either.

They also don't change linens & make the bed every day, which I liked since I was there only a few days.

Very good

This consist of a muffin in a package or grits or oatmeal. The rooms are paper thin so you can hear everything going on around you. Price is reasonable and it looks good, but don't expect any extra amenities.