Tru by Hilton Madison West, WI

Delicious and fresh breakfast, very clean room. Felt very comfortable. I asked for two extra pillows and they delivered them right away. Would definitely stay again.

Excellent stay! Everything was super clean and organized.

Clean room. Great AC

Very small rooms.

Very smartly designed hotel with an excellent breakfast and helpful staff!

Loved the bright colors and modern designs. Also enjoyed the coffee and creamer selection 24/7. Very clean, nice staff and excellent air conditioning. Would stay there again.

Really nice. Little bit smaller of a room but wasn’t a problem

Very charming and welcoming lobby space.

Another great stay at this hotel. Joe at the front desk went above and beyond during our check in. 10/10 we will be staying here again next time we’re driving thru.

Down-sides, our room was right next door to the housekeeping rooms. When the staff reported for the day, the door slammed everytime they went in or out. The sound traveled down the wall our beds were up against, so we heard it every time. This could be solved by the hotel putting some kind of anti-slam feature on the housekeeper's door, I don't think the housekeepers were at fault. Coffee was provided in the lobby at all hours, but no coffee machines in the hotel room. On top of that, the urns proudly say they're Lavazza coffee, but I have been to Italy and had real Lavazza- the coffee in the urns in the lobby is not a match. I could give that a pass though, as there was plenty of cream and sugar available. Up-sides, the rooms are clean and spacious, and worked well for our travel needs. The staff is friendly, polite and helpful, and provided extra blankets when we asked. The breakfast is hardy, consisting of general staples and all our party could find what they wanted to eat. Coffee, both regular and decaf were available at all times of day, plus hot water so you could make tea or hot cocoa too. Over-all, good, I'd stay here again.

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Loved the convenient, new amenities!

Clean, quiet, excellent beds, nice breakfast.

Exceptional

The hotel met our needs. The price was right and close enough to the venue.

The hotel was extremely man

Extremely friendly place and staff. Keep up the great work.

Our stay was great!!!

Very clean and nice Electric car charger outside the hotel wasn't working. Even if it was, there're only two stalls.

Tru Hilton Madison West was a convenient location and a lower price. The pillows were nice. It was reasonably clean. We were only looking to get some rest, not enjoy a luxurious vacation. The screen in the room did not block the lights from the parking lot all night or the morning sun. This made sleeping difficult and then impossible. The bed was not comfortable.