DoubleTree by Hilton Mahwah
About DoubleTree by Hilton Mahwah
Comfortable Accommodations DoubleTree by Hilton Mahwah in Mahwah offers family rooms with air-conditioning, tea and coffee makers, hairdryers, and TVs. Each room includes a refrigerator and microwave, ensuring a pleasant stay. Modern Facilities Guests can enjoy a fitness center, free WiFi, and a 24-hour front desk. Additional amenities include a shuttle service, elevator, business area, and electric vehicle charging station. Convenient Location Located 14 mi from The Palisades Center Mall and 21 mi from Metro-North Harriman Station, the hotel provides easy access to attractions such as Bear Mountain State Park and Yankee Stadium. Guest Satisfaction Visitors appreciate the room cleanliness, attentive staff, and excellent service support, making it a preferred choice for travelers.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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I think the pool was closed Otherwise fine
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Room was not very clean. Found a pin with a smile face on the floor. Also found clothes tags on the floor. Don't even know if they vacuumed. Shower head was very rusty. Also wanted to use the ice machine to put ice in my cooler. Asked the front desk where it is and she said they don't have one. You have to ask the bar at the restaurant next door for ice. Very weird that they have an ice bucket in the room when you can't use it. Just ok. Will not be back.
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i am not sure how these rooms are allotted, however, did not please me. in addition the ceiling in my room had 8/10 feet long crack!
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Clean and convenient Outdated room decor, furniture etc.
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Hotel was actively under construction
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Pleasant
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Great facility offered a lot and great restaurant
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The staff was very pleasant The remote control malfunctioned, necessitating my continuous viewing of the weather forecast during my stay.
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The remote control malfunctioned, necessitating my continuous viewing of the weather forecast during my stay.
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The attached restaurant was great.. The hotel was undergoing restoration.. So the pool was closed .
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The hotel was undergoing restoration.. So the pool was closed .
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Basic spot right off of the highway
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Passable
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Nothing really was working the telephone there was no hot water and the safe disnt work..bed was too soft. There was not manager on site at the time so I contacted Hilton headquarters and they was kind enough to compensate us with extra hilton points. So thank you Hilton for accommodating us that way.
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I love double tree never had an issue however this location was awful bed soft safe disnt work no hot water and thr phone receiver was out of thr phone and when I went to go plug into phone it kept coming out and had to us my cell phone to call front desk and non one would answer and they was sitting at the desk. There was no manager present so I caled headquarters and they was kind enough to apologize and compe sate us with extra points. So I appreciate that hilton.
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Property is on under renovation. I was put on the fourth floor no carpets on the floor odors of construction adhesive. Very disappointing for a Hilton property.
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Cleaning Was Fine. Staff Was Pleasant. Parking Was Alright.
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Polite service Comfortable
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Friendly staff Under remodel construction, which is obviously necessary; however, the room furniture was pretty beat up for a $250+ a night stay
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Fast check in Polite service Comfortable
