Members-only rates
3.8 / 5 Great

Best Western The Lagoon Hotel

Best Western The Lagoon Hotel
Best Western The Lagoon Hotel – Manado, ID
Best Western The Lagoon Hotel – Manado, ID
Check in 2:00 PM
Check out 12:00 PM

About Best Western The Lagoon Hotel

At Best Western The Lagoon Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and express check-in or check-out.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Best Western The Lagoon Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Best Western The Lagoon Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.At Best Western The Lagoon Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat. License Number(s): 55110

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.8 / 5
Great 124 reviews
  • Engine customer Jul 2026

    Sea view and Mountain View Location

  • Engine customer Apr 2026

    Breakfast was below average. Also the location isn't central to alot of good restaurants.

  • Engine customer Apr 2026

    The staff was amazing. Everyone everywhere I went said hello and even knew my name. Made me feel very welcome. Also they couldn't have been more helpful. Food in the restaurant could have been better but the staff/servers were so good that I came back more than once for dinner even if the food could've used some work. They had a cream of asparagus soup the first night I was there that was out of this world good! But they never had it again. :(

  • Engine customer Jan 2026

    The staff members were friendly, and the breakfast offered a wonderful selection of food choices. The amenities provided were excellent, and the ocean views from the room were truly stunning. Overall, the experience was great, and the staff met and exceeded my expectations.

  • Engine customer Nov 2025

    The view from room 1202 When breakfast above 8:30 the food ran out Bathroom handle is broke

  • Engine customer Nov 2025

    TV is not English program and the food not hot

  • Engine customer Oct 2025

    Orange juice should be real and not mix.

  • Engine customer Oct 2025

    Major problem. The app started that there was beach access, beach activities and an outdoor pool. The beach access was absolutely false. There is no beach. There is a waterfront, which is nice, but it most certainly is not a beach. There is a night market along the warerfront which, again, is nice enough, but it isn't beach activities. As for the outdoor pool, it is misleading. It is on the third floor. While it does have access to the open air, it is covered by the roof of the floor above it. I brought this up with the staff my second night there. However, there was never any response from management. So, while the property was nice and recommended if you are there on business or other non-beach activities, the page on the app was very misleading and led to a less than optimal experience.

  • Engine customer Oct 2025

    ? The entrance is via the parking. The reception staff is hit and miss (check-in horrible check-out good). The restaurant seems to focus only on large (chinese) groups. Overall, the hotel lacks any kind of personality, and offers no personal attention.

  • Engine customer Jul 2025

    Best Western The Lagoon has always treated me like a king. Any problems are immediately addressed. The breakfast buffet is wide and varied. It’s in an awesome location right on the water. There are little coffee vans right on the water in front to relax and watch the sunset. They have a great pool with an amazing view. And their gym has everything you could need to stay in shape. When in Manado, this is my go to hotel.

  • Engine customer Jun 2025

    The lights in the room not bright enough. Pillows and Mattress needs to upgrade. And the furniture as well

  • Engine customer May 2025

    Location right on the beach, nice sunset view from the pool, everyone was so nice

  • Engine customer Mar 2025

    Property in the Beachfront, a quiet area because it is not directly on the main road with very good service in the room also in the restaurant, and throughout the hotel area. Spacious and clean room, friendly and welcoming staff. Very enjoyable sea view from the room and restaurant. - Permanent overhead shower. - Very loud music from the hotel’s neighbors.

  • Engine customer Feb 2025

    Very good

  • Engine customer Feb 2025

    Very good

  • Engine customer Feb 2025

    Excellent hotel with outstanding staff and management. reception team has been beyond our expectations. Wonderfully.team, housekeeping and all F&B team always ready to please you. Great breakfast buffet with a fresh selection of dishes. Will mention as well the efficiency and professionalism of the security guards. Location of the hotel with sea view over the Manado bay. N/A

  • Engine customer Nov 2024

    All perfect! All staff friendly, the view and the food were amazing

  • Engine customer Nov 2024

    the wa so yummy and i like the view of the restaurant which full of sea view i think everything was good when i staycation at best western

  • Engine customer Nov 2024

    I recently stayed at Best Western The Lagoon Hotel and was thoroughly impressed. The views were absolutely stunning, making it a perfect spot for relaxation. The staff were friendly and accommodating, enhancing the overall experience. The food was great, with a variety of delicious options available. My room was clean and well-maintained, and the facilities, especially the infinity pool, were simply epic. This hotel is ideal for anyone looking for a fantastic getaway in Manado! Highly recommend it!

Frequently asked questions about Best Western The Lagoon Hotel

Does Best Western The Lagoon Hotel have free Wi-Fi?
Yes, Best Western The Lagoon Hotel offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Best Western The Lagoon Hotel offer parking?
Yes, Best Western The Lagoon Hotel offers free parking on-site.
Does Best Western The Lagoon Hotel have meeting spaces, conference centers, or conference rooms?
Yes. Best Western The Lagoon Hotel offers meeting spaces, a conference center, and dedicated conference rooms, making it well-suited for corporate events, team offsites, and group meetings. Banquet and reception facilities are also available.
Does Best Western The Lagoon Hotel have a fitness center?
Yes, Best Western The Lagoon Hotel features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Best Western The Lagoon Hotel located, and how walkable is the area?
Best Western The Lagoon Hotel is located at Komplek Bahu Mall, Blok A3, Manado, ID 95115. With a Walk Score of 86, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

Why no public rates?

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