La Quinta Inn & Suites by Wyndham McKinney

Front desk person was extremely friendly and welcoming.

I enjoy my stay here every time I'm in TX. I really love this hotel just better breakfast options.

Staff was great and so helpful, but we had to swap rooms due to the first room having a horrible smell and the bedding was still wet and smelled sour (like it had got left in the washer and not swapped over). And we seen several roaches in our room.

Bed was very uncomfortable, the shelves was very dusty in the restroom. The dresser was broken and didn’t feel clean in the room. I will never stay here again.

Not worth the time. Paper thin walls. Chipped and broken furniture.

I would not recommend this hotel the room smelled moldy and mildew. The staff was unhelpful nor do they respond to a customer. I would not recommend this place.

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Nice staff. Clean room ; however, several piles of dog excrement outside - guests’ fault but still there for several days. Sink drain stopper not connected. I needed to go under sink to manually push stopper up or down. One nightstand by king bed which set the only table or floor lamp for the entire room which included none on table or by pull-out sofa. Breakfast was so-so. No expected waffle maker.

I did enjoy the breakfast it was great. The room was clean & spacious. No problem with parking. The only thing was the pool was small & hot spa didn't work. Overall, the staff was very friendly.

Roaches. Half eaten food under the bed. Disgusting. Talked with staff (the manager not on duty at time of check in) said it was a known issue but nothing was being done. Could not refund until a manager showed up the next day so I had to go back and wait for the manager.

They sold the toothpaste which was supposed to be free.

This is the worse stay I ever had at a hotel.

The front desk lady was very nice and customer service oriented. When you walk in the front door the entire area and sidewalks are covered with bird poop so no avoiding it and trashcan was overflowing. On the way to walk to your room the hallways smell very dingy and dirty. The room door did not fit the frame so there was a gap for lower half of door and made it look like if someone tried, they could get in very easily, The workout machines did not work, sign on door would have been nice. Would not recommend or stay again.

The hallways stunk like mildew, and the window blinds were cut in half and held together by a clip. The showers and toilets were old, and we had to beg for toilet paper everyday.

The pool is so small. But the staff was great. We stayed for baseball tournament, and location was perfect, just about 30 mins to all ballparks. This is the 2nd year thst I came for same tournament and both times stayed here. Mostly cause the staff was so nice.

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The property is in need of upkeep. Missing door knobs . Broken lamps. Missing trash cans . Damaged drywall. The hot tub was broken. The pool needed cleaning. The breakfast was bare minimum. The staff was helpful but not anything like it is posted on here.

Rooms were clean and staff was courteous! Hotel location was very accessible to food accommodations and venue location.

When we checked into our first room on the 4th floor, there were roaches on the floor, the bed was dirty, and the bathtub was peeling and rusted. I immediately requested to be moved to another room. The second room wasn’t much better. There was a puddle of water under the air conditioner, and the glass closet door was off its hinges. I asked at least five times for someone to fix both issues, but nothing was done other than being handed a towel to place under the leaking AC. Eventually, a front desk employee came with a pair of pliers to try to fix the closet door. The repair didn’t work, and the glass door ended up falling and hitting my son’s head. I removed the door myself and leaned it against the wall to prevent it from falling again. During our six-night stay, housekeeping only serviced our room twice. We constantly had to ask for clean towels, and when I approached a housekeeper in the hallway, she told me to go to the front desk instead of helping. We ended up taking out our own trash, tracking down our own towels, and handling room maintenance ourselves. I do want to say that the front desk staff were friendly and did their best to help. Unfortunately, the housekeeping staff were rude and unhelpful, and the condition of the hotel itself is unacceptable. The rooms are in desperate need of renovation and better maintenance. Based on our experience, I would not stay here again.

The hotel was dirty from the lobby to the room.Me and my family could not even stay the night was way too afraid of what was on the mattress. Stay somewhere else.