Intown Suites Extended Stay Memphis Tn - Hickory Hill Rd

Horrible. Stay away.

There's nothing good about it junkies out smoking drinking hanging in the parking lot old junk cars trash everywhere bed bugs is disgusting on hickory Hill the office is never open no one is never there THE HEALTH DEPARTMENT WILL BE CONTACTED AND NEWS 13 ITS RIDICULOUS AND YALL ARE CHARGING TO MUCH FOR THIS PLACE NEEDS TO BE CLOSED DOWN AND FIRE WHO EVER SUPPOSED TO BE IN THE OFFICE MANAGER ETC HOUSE KEEPERS MAINTENANCE NEEDS TO BE FIRED AT THAT LOCATION THE OWNER SHOULD BE FINED TAKE THAT PROPERTY AND LOCKED UP SHOULD PAY BACK EVERY GUEST WHO STAYED THERE Everything about it

The location was fine I had room 120 I was blamed for the cracked window that was already cracked when we arrived as well as other things that was possibly passed over when individuals lack in their job. I’m providing pictures for proof. I had issues with a couple of staffers due to a previous occupant that resided in the room. I’m currently talking to people of higher authority associated with that company to further see what the problem was while I was staying there. They treated me and my daughter like we weren’t anything. After being there for 5 days we were asked to leave. I don’t know why. They are extremely rude and didn’t take their job seriously. Get a new staffing team keep the house keepers though they were more than nice to us.

the room was dirty and the staff was nice and understand with my dad for most point.

Bad

N/A N/A

Not much because my catalytic converter was stolen from my truck and the say that a few trucks that night was vandalized and the camera was off at the time.

My truck was vandalized

They changed the price that booking.com offered and I paid more due to them saying that it was a special that had expired. My catalytic converter was stolen from my truck and they said the camera was off at that time. That my catalytic converter was stolen and they disconnected the camera and they charged me more than what I was expecting from when I booked the room. That now they are at the other property. They cancelled my reservation to make me pay more.

Passable

Nothing The whole building

Exceptional

Had leak in room nobody came to clean room

The location Had leak in room nobody came to clean room

The staff at the facility...

Room had an odor

Disappointing

Did not stay there

Clean Room

I didn't stay there they didn't have the room I wanted but they swiped my card